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Gumroad

Professional Services
  • 1 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $16.2K CLAIMED LOSSES
  • $951 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Quick refunds for customers 1
  • Platform and payment 1
  • Easy to deliver and buy 1
  • Api 1

Customers don't like

  • Unreasonable service5
  • No response5
  • Platform3
  • Customer service3
  • Reliability2
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Suddenlink

Telecommunications
  • 13 ISSUES RESOLVED
  • 1345 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • High speed internet 11
  • Fast when it works 7
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service49
  • Raising prices11
  • Shady practices5
  • Pricing and customer service5
  • No popular channels5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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