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Guitar Center

Shopping
  • 0 ISSUES RESOLVED
  • 65 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $350 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • That noone got hurt 1
  • Leaving the store 1

Customers don't like

  • Customer service3
  • Poor service and inadequate service personnel2
  • Trade in policy1
  • Told it s almost my fault not theirs1
  • Replacement plans are not1
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Tradesy

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 654 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $889 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service18
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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