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Guitar Center

Music stores
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $396 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Leaving the store 2
  • That noone got hurt 1
  • Good people 1
  • Good customer service 1

Customers don't like

  • Customer service7
  • Poor service and inadequate service personnel3
  • Trade in policy1
  • Told it s almost my fault not theirs1
  • Replacement plans are not1
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Tradesy

E-commerce
  • 6 ISSUES RESOLVED
  • 758 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service35
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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