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Guitar Center

Music stores
  • 0 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $396 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Leaving the store 2
  • That noone got hurt 1
  • Good people 1
  • Good customer service 1

Customers don't like

  • Customer service7
  • Poor service and inadequate service personnel3
  • Trade in policy1
  • Told it s almost my fault not theirs1
  • Replacement plans are not1
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Telebrands

E-commerce
  • 2 ISSUES RESOLVED
  • 2175 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $93 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Light weight 16
  • Concept 13
  • Ease of use 10
  • It was great while it lasted 9
  • Concept and ease of use 7

Customers don't like

  • Customer service7
  • Burst very quickly7
  • Poor durability5
  • Leaks and bursts5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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