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Guitar Center

Music stores
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $396 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Leaving the store 2
  • That noone got hurt 1
  • Good people 1
  • Good customer service 1

Customers don't like

  • Customer service7
  • Poor service and inadequate service personnel3
  • Trade in policy1
  • Told it s almost my fault not theirs1
  • Replacement plans are not1
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Sam Ash

Music stores
  • 1 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $4.1K CLAIMED LOSSES
  • $275 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Products diversity 1

Customers don't like

  • This was a simple refund1
  • Still waiting for over a month for replacement guitar1
  • Mangers deception1
  • Exchange policy1
  • Edison nj store1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Atlanta, Georgia, United States #1314358

Not even close. Sam Ash any day of the week. Guitar Center is the Titanic of the musical instrument shops.