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Guitar Center
Musicians Friend

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Guitar Center

Guitar Center

1.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 96 TOTAL REVIEWS
Rank
17 out of 239
in Music stores category
Rating Details
Customer service
Website
Diversity of Products or Services
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    09:57
  • ISSUES RESOLVED
    33%
Top Products and Services
2.1
22 reviews
1.1
7 reviews
1.3
2 reviews
Musicians Friend

Musicians Friend

1.9
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 108 TOTAL REVIEWS
Rank
16 out of 239
in Music stores category
Rating Details
Customer service
Website
Diversity of Products or Services
Product or Service Quality
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    40%
  • AVG CALL DURATION
    00:09
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
11 reviews
1.5
8 reviews
No votes
1 reviews

How would you compare Guitar Center vs Musicians Friend?

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Anonymous
#1314359

Order from Musicians friend - receive you item. Order from Guitar Center - you may or may not receive your item, regardless, your Credit Card will be charged. If you don't receive your item, you will have to contact them for your money back.

After this happened to me twice with a Guitar Center, I'm convinced they use a bait and switch scam.

So, my vote goes to Musicians Friend.

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