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Guitar Center

Shopping
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $338 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Leaving the store 1
  • That noone got hurt 1

Customers don't like

  • Customer service6
  • Being sold rubbish2
  • Poor service and inadequate service personnel2
  • Told it s almost my fault not theirs1
  • Trade in policy1
Delete

Musicians Friend

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $24.7K CLAIMED LOSSES
  • $884 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Poor 2
  • Product selection and website 1

Customers don't like

  • Customer service7
  • Lack of customer contact and care3
  • Price match2
  • That i have no item for my 165 dollars2
  • That i have no item for my 450 dollars1

Products by Musicians Friend

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Order from Musicians friend - receive you item. Order from Guitar Center - you may or may not receive your item, regardless, your Credit Card will be charged. If you don't receive your item, you will have to contact them for your money back.
After this happened to me twice with a Guitar Center, I'm convinced they use a bait and switch scam.
So, my vote goes to Musicians Friend.