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Guitar Center

Shopping
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $5.1K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • That noone got hurt 1
  • Leaving the store 1

Customers don't like

  • Customer service3
  • Poor service and inadequate service personnel2
  • Trade in policy1
  • Told it s almost my fault not theirs1
  • Replacement plans are not1
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Musicians Friend

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Warranty on the website 1
  • Product selection and website 1

Customers don't like

  • Customer service4
  • Paying for product not available when on back order2
  • Them not fulfilling the warranty1
  • That i have no item for my 450 dollars1
  • Service refusal1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Atlanta, Georgia, United States #1314359

Order from Musicians friend - receive you item. Order from Guitar Center - you may or may not receive your item, regardless, your Credit Card will be charged. If you don't receive your item, you will have to contact them for your money back.

After this happened to me twice with a Guitar Center, I'm convinced they use a bait and switch scam.

So, my vote goes to Musicians Friend.