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Guitar Center

Shopping
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $396 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Leaving the store 2
  • That noone got hurt 1

Customers don't like

  • Customer service7
  • Poor service and inadequate service personnel3
  • Trade in policy1
  • Told it s almost my fault not theirs1
  • Replacement plans are not1
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Hobby Lobby

Shopping
  • 3 ISSUES RESOLVED
  • 479 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $608 AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Products 6
  • Diversity in products 5
  • Decorations and furniture 5
  • Variety of products 4
  • Selection and sales 4

Customers don't like

  • Customer service11
  • Poor management6
  • Untrained employees2
  • Price switching2
  • Poor management skills2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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