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Guess

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 148 TOTAL REVIEWS
  • $10.7K CLAIMED LOSSES
  • $268 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Design 2
  • Appearance of clothes on-line 1
  • Crossbody bag 1
  • Fast shipping 1
  • Leather jacket 1

Customers don't like

  • Rude people3
  • Customer service3
  • Customer service at store as well online2
  • Zero customer satisfaction2
  • Theft of my money1
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 739 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $158 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Variety of products 13
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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