Guess vs Zulily

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Guess

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 121 TOTAL REVIEWS
  • $10.1K CLAIMED LOSSES
  • $298 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Design 2
  • Crossbody bag 1
  • Fast shipping 1
  • Leather jacket 1
  • Second experience wasnt good 1

Customers don't like

  • Customer service7
  • Quality4
  • Rude people4
  • Apathetic management2
  • Customer service at store as well online2

Products by Guess

No items

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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 610 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $166 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Prices 4

Customers don't like

  • Misinformation21
  • Long shipping time19
  • Exchange policy14
  • Shipping time frame11
  • Poor quality of items7

Products by Zulily

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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