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Guess

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 153 TOTAL REVIEWS
  • $10.8K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Design 2
  • Leather jacket 1
  • Fast shipping 1
  • Crossbody bag 1
  • Appearance of clothes on-line 1

Customers don't like

  • Zero customer satisfaction3
  • Rude people3
  • Customer service3
  • Customer service at store as well online2
  • Customer and employee service2
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 791 TOTAL REVIEWS
  • $44K CLAIMED LOSSES
  • $226 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Variety of products 14
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Misinformation9
  • Exchange policy9
  • Customer service5
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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