PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gucci and Michael Kors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gucci
Michael Kors

Gucci and Michael Kors Overview

Total reviews 99 1070
Company responses 0 0
Issues resolved 0 8

Gucci and Michael Kors Consumer Ratings

Rank
4 out of 188 in Fashion category
9 out of 188 in Fashion category
Customer service
8 in category
No votes
Product or Service Quality
5 in category
No votes
Price Affordability
15 in category
No votes
Value for money
7 in category
No votes

Gucci and Michael Kors Rating Details

Customer service
1.5 (42 reviews)
No votes
Reviewer's quote

My bracelet has been shipped to customer care on July 27,2020 said that in 2 weeks I would get a call about whether or not they can fix it. Its over a month that I am waiting for a call and its impossible to reach customer care because you people are CLOSED how is it acceptable that you are the...

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...The lack of concern from the customer service associate was awful. Terrible experience!..

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Product or Service Quality
2 (40 reviews)
No votes
Reviewer's quote

i visit toronto location w very bad service from man name pious chan, so rude..

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...So the only option i have is to enjoy a backpack which i didnt want for a "sweet pill" of 16 USD which they want to add to my store account for future purchases? Terrible customer service, one of the worst experiences i ever have online. Thanks for ruined birthday present Michael Kors..

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Price Affordability
2.1 (38 reviews)
No votes
Reviewer's quote

...When I purchase a luxury item, which a steep price tag, my expectation is that the quality of the item, and ongoing customer support will be stellar. In this case I found neither to be true. I would rate 0 stars if I could...

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...Full price only..

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Value for money
2.1 (35 reviews)
No votes
Reviewer's quote

My money for my order was not put back on my card. My order wasn't delivered to my home it was sent back..

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...and I already rufurn way over one month they don't the money back to me..

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Gucci and Michael Kors Pros and Cons

Pros
  • Looks good
  • Service i received in your store
  • Products
  • Overall i like michael kors
  • I like the products
  • Design
Cons
  • Poor customer service and poor quality
  • Pour customer service
  • Poor service
  • Customer service
  • Quality
  • Very poor customer service

Gucci and Michael Kors Most Positive Reviews

Top rated reviews
5

My gf only allows me to use designer stuff

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5

I purchased a Michael Kors handbag from Macy's in Deptford, NJ in May. The leather piping is coming apart on one of the...

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4.6

I think gucci should send me and my son free goods..i love this style but i cant afford it. Single mom with a son .i...

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5

I was given a rose gold watch with pink face as a gift. The bracelet was too big for my wrist. I went into a large...

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Gucci and Michael Kors Most Critical Reviews

Lowest rated reviews
1

I purchased a leather hand bag from Rodeo Dr. in August while traveling across the country. When I returned home in Sep...

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1

I went to the Mk store in Allen and experienced the same sale tactic and lies I called and asked one of the girls I...

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1

Like and ***, I purchased two pairs of sandals, both over $350. Neither of them were worn daily. One of them had the t...

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1

ordered my daughters 18th B-day gift. The placed the billing address incorrectly. Order was cancelled and promised the...

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Gucci and Michael Kors Latest Reviews

Recent published reviews
1

i visit toronto location w very bad service from man name pious chan, so rude

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5

Black like tubing that outlines the bag breaks open and then a white tube like comes out of the black tube also silver...

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3.6

The gucci shoes i purchased are very nice and there is nothing wrong with them but the size is too big. so, i would...

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No votes

We went to the Tanger Outlet store in Sevierville, TN and they have been closed since Tuesday. The site says open but...

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Gucci and Michael Kors Products and Services

Most reviewed product and services
  • Gucci Handbag (20 reviews)
  • Gucci Customer Care (15 reviews)
  • Gucci Watch (12 reviews)
  • Michael Kors Handbag (188 reviews)
  • Michael Kors Customer Care (87 reviews)
  • Michael Kors Bag (68 reviews)