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Grupo Vidanta

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $12.8K AVERAGE LOSS
2.6
Website
Customer service
Location
Staff
Exchange, Refund and Cancellation Policy
  • Resort is beautiful 1
  • Room 1
  • Weather is beautiful in mexico 1

Customers don't like

  • Fraudulent sales promises4
  • Being misleaded2
  • Do not buy time share or vacation2
  • Lies lies lies2
  • Staff2

Products by Grupo Vidanta

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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 778 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $8.3K AVERAGE LOSS
1.9
Website
Customer service
Location
Staff
Exchange, Refund and Cancellation Policy
  • Locations 9
  • Beautiful place 4
  • Location 4
  • Facilities 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said17
  • Terrible service9
  • Misleading sales tactics8
  • That now we have to get attorney against silverleaf6
  • Unauthorized charges6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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