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Grubhub

Food Delivery
  • 5 ISSUES RESOLVED
  • 835 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $901 AVERAGE LOSS
1.5
Customer service
Reliability
Website
  • Ease of website use 12
  • Idea of the service 8
  • Website 6
  • Deleting my account 4
  • I liked the idea of grubhub 3

Customers don't like

  • Poor customer service25
  • Lack of correcting issues8
  • Lateness of service7
  • Worst customer service6
  • No accountability5
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Yelp

Review Websites and Directories
  • 0 ISSUES RESOLVED
  • 328 TOTAL REVIEWS
  • $740K CLAIMED LOSSES
  • $8.7K AVERAGE LOSS
1.5
Customer service
Reliability
Website
  • Were nice to me at the beginning 3
  • Terrable 3
  • Biased 3
  • Wow 2
  • Unethical business practice 2

Customers don't like

  • Yelp is commiting internet extortion5
  • Bogus customer service5
  • Lies hurt my business4
  • I did not like3
  • Hides under first amendment3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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