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Grubhub

Delivery
  • 2 ISSUES RESOLVED
  • 505 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
  • Ease of website use 9
  • Idea of the service 6
  • Website 5
  • Food 3
  • Not applicable 3

Customers don't like

  • Lack of correcting issues12
  • Lateness of service11
  • Poor customer service11
  • Unreliable10
  • Terrible experience9
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Yelp

Advertising
  • 0 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $6.6K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
  • Terrable 3
  • Biased 2
  • Very bad 2
  • Yelp reviews do go around the world 2
  • Yelp is one of the largest reviews website in the world 1

Customers don't like

  • Hides under first amendment6
  • Response filtering3
  • Service3
  • Supports false statements3
  • Yelp is anti freedom of speech3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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