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Grubhub

Food Delivery
  • 5 ISSUES RESOLVED
  • 836 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $901 AVERAGE LOSS
1.5
Customer service
Reliability
Website
  • Ease of website use 12
  • Idea of the service 8
  • Website 6
  • Deleting my account 4
  • I liked the idea of grubhub 3

Customers don't like

  • Poor customer service25
  • Lack of correcting issues8
  • Lateness of service7
  • Worst customer service6
  • No accountability5
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Wolfermans

Food Delivery
  • 0 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $492 CLAIMED LOSSES
  • $62 AVERAGE LOSS
1.8
Customer service
Reliability
Website
  • Very dissatisfied 1
  • Customer service were patient 1
  • Catalog i received looked great 1

Customers don't like

  • Item not delivered by christmas4
  • Delivery was wrong and did not arrive when promised3
  • Wait times to talk to customer service of more than 8 minutes2
  • Tracking number provided is not showing where my order is2
  • That they ruined christmas for two families2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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