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Urthbox

Food Delivery
  • 5 ISSUES RESOLVED
  • 285 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.3
Customer service
Reliability
Turnaround Time
  • Very little 14
  • Couple items in each box 6
  • Apearingly great trial deal 4
  • Maybe two of the items in the trial box 3
  • False advertising 3

Customers don't like

  • Poor customer service11
  • Urthbox is a scam6
  • Thieves and zero customer service6
  • Poor service6
  • No email with tracking number to expect delivery6
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Grubhub

Food Delivery
  • 5 ISSUES RESOLVED
  • 913 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $854 AVERAGE LOSS
1.5
Customer service
Reliability
Turnaround Time
  • Ease of website use 13
  • Idea of the service 8
  • Website 6
  • Deleting my account 4
  • I liked the idea of grubhub 3

Customers don't like

  • Poor customer service25
  • Lack of correcting issues8
  • Lateness of service7
  • Worst customer service6
  • No accountability6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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