PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Urthbox and grubhub as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Urthbox
grubhub

Urthbox and grubhub Overview

Total reviews 311 1950
Company responses 0 0
Issues resolved 5 11

Urthbox and grubhub Consumer Ratings

Rank
87 out of 264 in Food Delivery category
73 out of 264 in Food Delivery category
Customer service
No votes
No votes
Exchange, Refund and Cancellation Policy
No votes
No votes
Value for money
No votes
No votes
Reliability
No votes
No votes

Urthbox and grubhub Rating Details

Customer service
No votes
No votes
Reviewer's quote

...This company won't be around long due to *** poor customer service - of which, you can never reach them by phone. Don't ever do business with this company. You will regret it..

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Received the crappiest service from your support customer service chat line . One minute after placing my order I had realized that I had the wrong address on the order so using your support customer service chat line which I was told should help me with this issue and help change and notify driver...

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Exchange, Refund and Cancellation Policy
No votes
No votes
Reviewer's quote

Total scam :( I they keep saying they will reach out to me about a partial refund. However the boxes just keep coming. Impossible to cancel..

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...The lady comes back on the phone and says I was given a full refund. I didn't want a refund I wanted to feed my work crew. She said that all she can do is refund the money...

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Value for money
No votes
No votes
Reviewer's quote

This company is absolutely not worth your money. They do not ship your product until 1. 5-2 months after you make the purchase...

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...it can take up to a week for my money to make it into my account. Its not my first rodeo. That is THE BIGGEST LIE! Grub hub is the only company Ive dealt with where my money was not immediately available after the cash out...

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Reliability
No votes
No votes
Reviewer's quote

Same here. This company needs to get sued

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An order was placed.The total was over 50.00.A 15.00 pizza was delivered instead. The restaurant and the driver blatantly lied about the order .Don't use GrubHub or the drivers.

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Urthbox and grubhub Pros and Cons

Pros
  • Very little
  • Couple items in each box
  • Apearingly great trial deal
  • Ease of website use
  • Idea of the service
  • Totally dissatisfied
Cons
  • Poor customer service
  • Urthbox is a scam
  • Thieves and zero customer service
  • Poor customer service
  • Very poor customer service
  • Lateness of service

Urthbox and grubhub Most Positive Reviews

Top rated reviews
4.9

This box had so much good stuff omg Im getting the subscription, you must try this!!!

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5

I had an experience with Pascual Enriquez as a delivery driver of grubhub! He is the most lousy, mean, rude and...

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3.9

I payed fot my box but I didn't get it.

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5

I had ordered nachos and wings from this spot named Bono Pizza in Riverdale, MD. I placed my order at 7:51pm, I recieved...

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Urthbox and grubhub Most Critical Reviews

Lowest rated reviews
1

Not customer friendly and overpriced. Received this as a gift, but they put me on auto-renew so now I am stuck for...

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1

Food took 2 hours to be delivered then they brought the wrong food and left out one item.

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1

Worst customer service.
Rude, talk down to you.
Called beacuse i got it as a gift for the first 3 months and wssnt i...

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1

We ordered food at 5:45 with Grub Hub sending us a message our food will be delivered at 6:37. At 6:55 we asked where ou...

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Urthbox and grubhub Latest Reviews

Recent published reviews
1

Wanted to gift the box to my mom for her birthday. Didn't know we had to pick it our self... what's the surprise in...

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1

Order from jerk Resturant some jerk tacos waited over a hour only to get jerk chicken. There was no way to contact the...

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1

I never received an item I ordered and you guys put me on a reoccurring surface with you that I did not ask for

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No votes

I placed an order which totaled 53.08. The driver refused to deliver my complete order. I contacted GrubHub and was...

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Urthbox and grubhub Products and Services

Most reviewed product and services
  • Urthbox Subscription (120 reviews)
  • Urthbox Food Free Trial (62 reviews)
  • Urthbox Free Trial (27 reviews)
  • Grubhub Delivery Service (955 reviews)
  • Grubhub Vehicle Driver (107 reviews)
  • Grubhub Coupon (38 reviews)