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Grubhub

Food Delivery
  • 5 ISSUES RESOLVED
  • 835 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $901 AVERAGE LOSS
1.5
Customer service
Reliability
Website
Turnaround Time
Discounts and Special Offers
  • Ease of website use 12
  • Idea of the service 8
  • Website 6
  • Deleting my account 4
  • I liked the idea of grubhub 3

Customers don't like

  • Poor customer service25
  • Lack of correcting issues8
  • Lateness of service7
  • Worst customer service6
  • No accountability5
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Sharis Berries

Food Delivery
  • 3 ISSUES RESOLVED
  • 297 TOTAL REVIEWS
  • $24.5K CLAIMED LOSSES
  • $445 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Turnaround Time
Discounts and Special Offers
  • Good product at times 4
  • Swizzled strawberries 2
  • Products appeared appetizing and professionally displayed 2
  • Pervious orders i made and had no problems 2
  • Good customer service 2

Customers don't like

  • Poor customer service6
  • Poor customer service and poor order processing over phone4
  • Customer service4
  • Cust serv disrespect for customers and refund policy4
  • Strawberries all broken and mushy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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