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Grubhub

Food Delivery
  • 5 ISSUES RESOLVED
  • 875 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $869 AVERAGE LOSS
1.5
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Ease of website use 12
  • Idea of the service 8
  • Website 6
  • Deleting my account 4
  • I liked the idea of grubhub 3

Customers don't like

  • Poor customer service25
  • Lack of correcting issues8
  • Lateness of service7
  • Worst customer service6
  • No accountability5
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Schwans

Food Delivery
  • 8 ISSUES RESOLVED
  • 539 TOTAL REVIEWS
  • $92.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.5
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Veggies 4
  • Quality of the food and the variety 4
  • Products 4
  • Food is very good if it arrives 4
  • Food is really good 4

Customers don't like

  • Terrible customer service15
  • Delivery practices4
  • Customer service or delivery4
  • Runaround3
  • Not afraid to admit when im wrong but im right3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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