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Grubhub

Delivery
  • 2 ISSUES RESOLVED
  • 565 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Ease of website use 10
  • Idea of the service 7
  • Website 5
  • Food 3
  • Not applicable 3

Customers don't like

  • Poor customer service7
  • Lack of correcting issues6
  • Lateness of service6
  • Worst customer service4
  • Unreliable3
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Schwans

Delivery
  • 7 ISSUES RESOLVED
  • 434 TOTAL REVIEWS
  • $92.1K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.6
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Food is really good 4
  • Food is very good if it arrives 4
  • Products 4
  • Quality of the food and the variety 4
  • Veggies 4

Customers don't like

  • Customer service or delivery4
  • Delivery practices3
  • Not afraid to admit when im wrong but im right3
  • Runaround3
  • Wait time to correct wrong delivery2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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