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Grubhub

Delivery
  • 2 ISSUES RESOLVED
  • 506 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Ease of website use 9
  • Idea of the service 7
  • Website 5
  • Food 3
  • Not applicable 3

Customers don't like

  • Lack of correcting issues12
  • Poor customer service12
  • Lateness of service11
  • Terrible experience10
  • Unreliable10
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Schwans

Delivery
  • 6 ISSUES RESOLVED
  • 394 TOTAL REVIEWS
  • $91.8K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.7
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Food is really good 4
  • Food is very good if it arrives 4
  • Products 4
  • Quality of the food and the variety 4
  • Veggies 4

Customers don't like

  • Delivery practices9
  • Terrible customer service8
  • Customer service or delivery6
  • Management6
  • Service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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