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Grubhub
Postmates

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Grubhub

Grubhub

1.4
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1623 TOTAL REVIEWS
Rank
63 out of 353
in Food Delivery category
Rating Details
Customer service
Reliability
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    266
  • SUCCESSFUL
    44%
  • AVG CALL DURATION
    05:28
  • ISSUES RESOLVED
    30%
Top Products and Services
1.2
828 reviews
1.4
188 reviews
1.4
85 reviews
Postmates

Postmates

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 64 TOTAL REVIEWS
Rank
58 out of 353
in Food Delivery category
Rating Details
Customer service
Reliability
Website
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    217
  • SUCCESSFUL
    40%
  • AVG CALL DURATION
    00:32
  • ISSUES RESOLVED
    4%
Top Products and Services
1.8
20 reviews
1.6
11 reviews
4.7
2 reviews

How would you compare Grubhub vs Postmates?

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SparseDragonfly897
#1766747
Customer service
Both extremely poor delivery service. Where do they find these degenerate drivers? Customer service also very bad.
Product or Service Quality
Delivery service is the worst and if you do get your food at all, you might want to check inside before the delivery person leaves, because more then likely, it has been eaten by the driver.
I have something else to compare
Doordash

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