Grubhub vs Peapod

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Grubhub

Delivery
  • 2 ISSUES RESOLVED
  • 482 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Ease of website use 9
  • Idea of the service 7
  • Website 4
  • Not applicable 3
  • Selection 2

Customers don't like

  • Lack of correcting issues12
  • Poor customer service12
  • Lateness of service11
  • Terrible experience10
  • Unreliable10

Products by Grubhub

No items

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Peapod

Delivery
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $14K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.6
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Ease of ordering 1

Customers don't like

  • Everthing2
  • Customer service2
  • I will use fresh direct1
  • Terrible service never on time no concern for customers1

Products by Peapod

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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