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Grubhub

Food Delivery
  • 5 ISSUES RESOLVED
  • 832 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $901 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Ease of website use 12
  • Idea of the service 8
  • Website 6
  • Deleting my account 4
  • I liked the idea of grubhub 3

Customers don't like

  • Poor customer service25
  • Lack of correcting issues8
  • Lateness of service7
  • Worst customer service6
  • No accountability5
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Jollibee

Cafes, Restaurants and Bars
  • 0 ISSUES RESOLVED
  • 132 TOTAL REVIEWS
  • $21.1K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Good service 1
  • Food 1
  • Ease of ordering 1
  • Dinning area 1

Customers don't like

  • Poor customer service6
  • Very poor customer service3
  • Dissapointing3
  • Some of the crew2
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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