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Grubhub

Delivery
  • 2 ISSUES RESOLVED
  • 505 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Ease of website use 9
  • Idea of the service 6
  • Website 5
  • Food 3
  • Not applicable 3

Customers don't like

  • Lack of correcting issues12
  • Lateness of service11
  • Poor customer service11
  • Unreliable10
  • Terrible experience9
Delete
  • 1 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $5.6K CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.7
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Customer service resolution 3
  • Convenience 3
  • Customer service 3
  • Online shopping 2
  • Website 2

Customers don't like

  • Customer service9
  • Delivery or customer service7
  • Poor quality6
  • Delivery guarantee5
  • Quality was sickening4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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