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Grubhub

Food Delivery
  • 5 ISSUES RESOLVED
  • 793 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $959 AVERAGE LOSS
1.5
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Ease of website use 11
  • Idea of the service 8
  • Website 6
  • I liked the idea of grubhub 3
  • Food 3

Customers don't like

  • Poor customer service25
  • Lack of correcting issues8
  • Worst customer service6
  • Lateness of service6
  • No accountability5
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Harry And David

Food Delivery
  • 2 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $15.3K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Online shopping 3
  • Customer service resolution 3
  • Customer service 3
  • Convenience 3
  • Choosing delivery date 3

Customers don't like

  • Customer service10
  • Quality was sickening4
  • Poor customer service from supervisor3
  • I expect better for the price3
  • Delivery or customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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