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Grubhub

Delivery
  • 2 ISSUES RESOLVED
  • 599 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Ease of website use 10
  • Idea of the service 7
  • Website 5
  • Food 3
  • Not applicable 3

Customers don't like

  • Poor customer service9
  • Lack of correcting issues6
  • Lateness of service6
  • Worst customer service4
  • Unreliable3
Delete
  • 1 ISSUES RESOLVED
  • 234 TOTAL REVIEWS
  • $6K CLAIMED LOSSES
  • $103 AVERAGE LOSS
1.8
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Customer service resolution 3
  • Convenience 3
  • Customer service 3
  • Online shopping 2
  • Website 2

Customers don't like

  • Customer service6
  • Delivery guarantee3
  • Delivery or customer service3
  • Quality was sickening3
  • Poor quality and customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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