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Grubhub

Delivery
  • 4 ISSUES RESOLVED
  • 725 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Ease of website use 10
  • Idea of the service 7
  • Website 6
  • Food 3
  • Ease of website 3

Customers don't like

  • Poor customer service24
  • Worst customer service6
  • Lateness of service6
  • Lack of correcting issues6
  • Unreliable4
Delete
  • 2 ISSUES RESOLVED
  • 309 TOTAL REVIEWS
  • $15.3K CLAIMED LOSSES
  • $202 AVERAGE LOSS
1.7
Customer service
Reliability
Website
Turnaround Time
Diversity of Products or Services
  • Online shopping 3
  • Customer service resolution 3
  • Customer service 3
  • Convenience 3
  • Choosing delivery date 3

Customers don't like

  • Customer service10
  • Quality was sickening4
  • Poor customer service from supervisor3
  • I expect better for the price3
  • Delivery or customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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