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Groupon

Shopping
  • 4 ISSUES RESOLVED
  • 320 TOTAL REVIEWS
  • $82.8K CLAIMED LOSSES
  • $541 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Discounts 4
  • How they use to be 3
  • Price they falsely advertised 2
  • Website 2
  • Prices 2

Customers don't like

  • Customer service15
  • Shipping7
  • Cheap and nasty items6
  • Lack of response6
  • No honor to me for there mistake4
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Woot

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $219 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Deception of business practices 2
  • Some prices 1
  • When they sent what i ordered 1
  • Variety 1

Customers don't like

  • Poor customer service9
  • Bad service7
  • No exchange or refund policy6
  • Receiving wrong item and poor customer service3
  • Rude customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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