Groupon vs Woot

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Groupon

Shopping
  • 4 ISSUES RESOLVED
  • 300 TOTAL REVIEWS
  • $75.2K CLAIMED LOSSES
  • $530 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Discounts 4
  • How they use to be 3
  • Price they falsely advertised 2
  • Website 2
  • Prices 2

Customers don't like

  • Customer service13
  • Shipping7
  • Cheap and nasty items6
  • Lack of response5
  • No honor to me for there mistake4

Products by Groupon

No items

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Woot

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $221 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Deception of business practices 2
  • Some prices 1
  • When they sent what i ordered 1
  • Variety 1

Customers don't like

  • Poor customer service9
  • Bad service7
  • No exchange or refund policy6
  • Receiving wrong item and poor customer service3
  • Rude customer service3

Products by Woot

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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