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Groupon

Shopping
  • 4 ISSUES RESOLVED
  • 308 TOTAL REVIEWS
  • $76.4K CLAIMED LOSSES
  • $516 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Discounts 4
  • How they use to be 3
  • No previous problems prior to this unresolved issue 2
  • Website 2
  • Price they falsely advertised 2

Customers don't like

  • Customer service14
  • Shipping7
  • Cheap and nasty items6
  • Lack of response6
  • No honor to me for there mistake4
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Vivid Seats

Tickets
  • 19 ISSUES RESOLVED
  • 805 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $633 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Availability of tickets 5
  • Ease of website 4
  • One of the agents was very helpful 4
  • Seating options 4
  • It was easy to purchase tickets 3

Customers don't like

  • Misrepresentation of sale44
  • Customer service39
  • Refund policy33
  • Hidden fees30
  • Service28
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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