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Groupon

Shopping
  • 4 ISSUES RESOLVED
  • 335 TOTAL REVIEWS
  • $83K CLAIMED LOSSES
  • $525 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Discounts 4
  • How they use to be 3
  • Website 2
  • Prices 2
  • Price they falsely advertised 2

Customers don't like

  • Lousy customer service6
  • Customer service6
  • Shipping4
  • No honor to me for there mistake3
  • Whole awful exp2
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Vivid Seats

Tickets
  • 25 ISSUES RESOLVED
  • 1018 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $595 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Availability of tickets 7
  • One of the agents was very helpful 6
  • It was easy to purchase tickets 6
  • Seating options 4
  • Ease of website 4

Customers don't like

  • Customer service31
  • Misrepresentation of sale25
  • Refund policy23
  • Hidden fees17
  • Service12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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