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Groupon

Gift Cards, Rewards and Cashbacks
  • 5 ISSUES RESOLVED
  • 376 TOTAL REVIEWS
  • $84.1K CLAIMED LOSSES
  • $489 AVERAGE LOSS
1.6
Customer service
Website
Staff
Billing Practices
  • Discounts 4
  • No previous problems prior to this unresolved issue 3
  • How they use to be 3
  • Website 2
  • Prices 2

Customers don't like

  • Customer service20
  • Lousy customer service6
  • Shipping4
  • No honor to me for there mistake3
  • Whole awful exp2
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Thumbtack

Auctions and Marketplaces
  • 6 ISSUES RESOLVED
  • 2255 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.0
Customer service
Website
Staff
Billing Practices
  • Concept 32
  • Idea 16
  • Ease of use 16
  • Customer service 15
  • Idea of the company 8

Customers don't like

  • Lost money23
  • No accountability19
  • No results13
  • Customer service11
  • Safety concerns6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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