Groupon vs Thumbtack

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Groupon

Shopping
  • 4 ISSUES RESOLVED
  • 300 TOTAL REVIEWS
  • $75.2K CLAIMED LOSSES
  • $530 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Discounts 4
  • How they use to be 3
  • Price they falsely advertised 2
  • Website 2
  • Prices 2

Customers don't like

  • Customer service13
  • Shipping7
  • Cheap and nasty items6
  • Lack of response5
  • No honor to me for there mistake4

Products by Groupon

No items

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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1446 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Concept 31
  • Idea 16
  • Customer service 15
  • Ease of use 15
  • Provided a good service 7

Customers don't like

  • Waste of time39
  • No accountability37
  • No results35
  • Lost money34
  • Safety concerns13

Products by Thumbtack

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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