Groupon vs Planet Fitness

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Groupon

Shopping
  • 4 ISSUES RESOLVED
  • 300 TOTAL REVIEWS
  • $75.2K CLAIMED LOSSES
  • $530 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Staff
  • Discounts 4
  • How they use to be 3
  • Price they falsely advertised 2
  • Website 2
  • Prices 2

Customers don't like

  • Customer service13
  • Shipping7
  • Cheap and nasty items6
  • Lack of response5
  • No honor to me for there mistake4

Products by Groupon

No items

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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1239 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $998 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Staff
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service30
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8

Products by Planet Fitness

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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