PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about nCrowd and Groupon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

nCrowd
1.7
Groupon
1.6
nCrowd
Groupon

nCrowd and Groupon Overview

Total reviews 425 20872
Company responses 0 0
Issues resolved 7 179

nCrowd and Groupon Consumer Ratings

Rank
771 out of 3737 in E-commerce category
98 out of 358 in Gift Cards, Rewards and Cashbacks category
Customer service
749 in category
98 in category
Website
691 in category
102 in category
Product or Service Quality
512 in category
75 in category
Turnaround Time
699 in category
84 in category

nCrowd and Groupon Rating Details

Customer service
1.2
(118 reviews)
1.3
(7276 reviews)
Reviewer's quote

...This is fraud, a scam! Be careful and don't buy a thing from them! Customer service is awful! They don't answer the phone and don't always answer e-mails. The least they can do is refund the money I spent on the voucher..

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...I have always been pleased with my purchases from Groupon but I havent had to contact them recently and am disappointed about the email only customer service..

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Website
2
(107 reviews)
1.7
(6230 reviews)
Reviewer's quote

...I have not received the product or a refund since I cannot log in their website . ..

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...At first, the number on the website was no good, then I found another number and it referred me to the Groupon website. It was a vicious circle. The system isnt customer friendly...

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Product or Service Quality
2
(92 reviews)
1.7
(6021 reviews)
Reviewer's quote

...The charges me for a product I never received, $300! They never responded to my emails!!!! I have no idea if they are in business. I am reporting them to the attorney generals office if they don't reply to my next emai, within 14 hours!!!..

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Horrible customer service. Agent did not read my texts. Acted like a robot...

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Turnaround Time
1.2
(24 reviews)
1.5
(5691 reviews)
Reviewer's quote

...When contacting the credit card company, they said there was nothing they could do because it was past the time period to submit a complaint...

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...I Attempted to arrow back to no avail I immediately tried to contact CS but the phone message said that due to COVID, that they could only be reached via email with a 24 hour turnaround time. I still have not had my issue resoled. Had to go through bank to file a grievance claim...

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nCrowd and Groupon Pros and Cons

Pros
  • Useless
  • Were great in the begining
  • Quick resolution
  • Good deals
  • Good prices
  • Great deals
Cons
  • Customer service
  • Too long delivery time
  • Did not receive item
  • Customer service
  • No customer service
  • Poor customer service

nCrowd and Groupon Most Positive Reviews

Top rated reviews
5

I have purchased several items from this company and have been impressed with the quality of their electronic products,...

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5

I did not use the Groupon with the company and the company fixed issue.
I was pleased with the results . The refund from...

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5

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5

My problem was resolved. I had purchased something I had already, and was not able to purchase again.
Thank you

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nCrowd and Groupon Most Critical Reviews

Lowest rated reviews
1

Purchased 2 vouchers for nail and hair services. When I contacted the vendors to schedule my appointments, I was told...

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1

I couldn’t use my Groupon due to the coronavirus shutting everything down. They don’t want to refund my cash to me.

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1

i bought laser hair removal from dealfind and the laser company went out of business. dealfind wouldnt refund my money...

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1

Unable to process credit card.
No support.
Looks like a scam.
Asked for information even though they already have it. Redir...

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nCrowd and Groupon Latest Reviews

Recent published reviews
1.2

Also similar situation with credit on account, but larger loss than most are reporting. I would be interested in...

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3.8

One order said item getting ready to ship and continued to say fedex awaiting package for over a week. After contacting...

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No votes

Ordered 2 travel power adapters in June (5 months). Have not received. Contacted crowd 3 times, 3 different stories....

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1

I had the option of purchasing two facials through Groupon at the same salon. When I called them, they said the facials...

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