PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about nCrowd and Groupon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

nCrowd
Groupon

nCrowd and Groupon Overview

Total reviews
425
3925
Company responses
0
0
Issues resolved
7
10

nCrowd and Groupon Consumer Ratings

Rank
607 out of 3047 in E-commerce category
39 out of 180 in Gift Cards, Rewards and Cashbacks category
Customer service
418 in category
43 in category
Website
514 in category
38 in category
Product or Service Quality
299 in category
20 in category
Turnaround Time
335 in category
24 in category

nCrowd and Groupon Rating Details

Customer service
1.2 (118 reviews)
1.3 (1052 reviews)
Reviewer's quote

...This is fraud, a scam! Be careful and don't buy a thing from them! Customer service is awful! They don't answer the phone and don't always answer e-mails. The least they can do is refund the money I spent on the voucher..

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...I immediately called Groupon Customer Service to explain and request a refund. They said it would be no problem, however they would have to forward to their Resolution department to issue the refund and they would contact me in a few days. A few days passed and no response...

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Website
2 (107 reviews)
1.8 (923 reviews)
Reviewer's quote

...I have not received the product or a refund since I cannot log in their website . ..

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Code given to me does not work on the website where I am supposed to redeem it..

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Product or Service Quality
2 (92 reviews)
1.8 (854 reviews)
Reviewer's quote

...The charges me for a product I never received, $300! They never responded to my emails!!!! I have no idea if they are in business. I am reporting them to the attorney generals office if they don't reply to my next emai, within 14 hours!!!..

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I placed an order yesterday 5/27/20 and I have not been able to locate a number to call or to chat with a customer service representative. I AM VERY FRUSTRATED because of this. Theres websites that Ive gone to and all I get is a recoded message and then it hangs up..

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Turnaround Time
1.2 (24 reviews)
1.5 (697 reviews)
Reviewer's quote

...When contacting the credit card company, they said there was nothing they could do because it was past the time period to submit a complaint...

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...I dont have time for this nonsense. I guess Ill just end up loosing the money!..

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nCrowd and Groupon Pros and Cons

Pros
  • Useless
  • Were great in the begining
  • Quick resolution
  • Good deals
  • Unable to get quick customer service
  • Good prices
Cons
  • Customer service
  • Too long delivery time
  • Did not receive item
  • Customer service
  • No customer service
  • It is impossible to get to customer service

nCrowd and Groupon Most Positive Reviews

Top rated reviews
5

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5

I bought a Group On coupon about two months ago, for a restaurant called Maharaja Palace, at 1350 Madison Ave in NYC. Th...

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5

I have purchased several items from this company and have been impressed with the quality of their electronic products,...

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5

I have used groupon for several years and never had a problem until Nov 2015. Purchased a mystery diamond necklace. ...

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nCrowd and Groupon Most Critical Reviews

Lowest rated reviews
1

I purchased item from Mooloa, item is defective. I have contacted them over 10 times and no response from them. Item...

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1

To be honest by far the worst company to work with. For the last 3 months I have just had one struggle after another...

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1

I ordered a product and after several weeks we got notice that it was delivered. Our post office said it was received...

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1

I bought a house cleaning Groupon deal. I put in my profile only send offers to my zip code. I followed directions to...

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nCrowd and Groupon Latest Reviews

Recent published reviews
1

Purchased 2 vouchers for nail and hair services. When I contacted the vendors to schedule my appointments, I was told...

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1

groupon emailed me back said I needed to verfy complainted within 24 hours I tried to contact them could not get in to t...

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1.2

Also similar situation with credit on account, but larger loss than most are reporting. I would be interested in...

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No votes

after your email to customer service they contacted me I have been trying to recontact contact them I cannot get thru to...

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nCrowd and Groupon Products and Services

Most reviewed product and services
  • Ncrowd Customer Care (4 reviews)
  • Ncrowd Shipping Service (2 reviews)
  • Ncrowd Account (2 reviews)
  • Groupon Coupon (310 reviews)
  • Groupon Customer Care (207 reviews)
  • Groupon Deal (132 reviews)