PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Groupon and nCrowd as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Groupon
1.6
nCrowd
1.7
Groupon
nCrowd

Groupon and nCrowd Overview

Total reviews 20867 425
Company responses 0 0
Issues resolved 179 7

Groupon and nCrowd Consumer Ratings

Rank
98 out of 358 in Gift Cards, Rewards and Cashbacks category
771 out of 3735 in E-commerce category
Customer service
97 in category
748 in category
Website
101 in category
690 in category
Product or Service Quality
74 in category
511 in category
Turnaround Time
84 in category
698 in category

Groupon and nCrowd Rating Details

Customer service
1.3
(7266 reviews)
1.2
(118 reviews)
Reviewer's quote

Im unable to use a voucher and have had no success contacting Groupon via any of the customer service numbers shown for the company, nor through the support page..

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...This is fraud, a scam! Be careful and don't buy a thing from them! Customer service is awful! They don't answer the phone and don't always answer e-mails. The least they can do is refund the money I spent on the voucher..

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Website
1.7
(6220 reviews)
2
(107 reviews)
Reviewer's quote

...At first, the number on the website was no good, then I found another number and it referred me to the Groupon website. It was a vicious circle. The system isnt customer friendly...

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...I have not received the product or a refund since I cannot log in their website . ..

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Product or Service Quality
1.7
(6011 reviews)
2
(92 reviews)
Reviewer's quote

NEVER RECEIVED THE PRODUCT I ORDERED. ORDERED MAGAZINE AS CHRISTMAS PRESENT FOR MY GRANDDAUGHTER, SHE NEVER RECEIVED IT. WOULD LIKE THE MAGAZINE AS ORDERED OR MY MONEY BACK...

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...The charges me for a product I never received, $300! They never responded to my emails!!!! I have no idea if they are in business. I am reporting them to the attorney generals office if they don't reply to my next emai, within 14 hours!!!..

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Turnaround Time
1.5
(5681 reviews)
1.2
(24 reviews)
Reviewer's quote

...I Attempted to arrow back to no avail I immediately tried to contact CS but the phone message said that due to COVID, that they could only be reached via email with a 24 hour turnaround time. I still have not had my issue resoled. Had to go through bank to file a grievance claim...

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...When contacting the credit card company, they said there was nothing they could do because it was past the time period to submit a complaint...

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Groupon and nCrowd Pros and Cons

Pros
  • Good deals
  • Good prices
  • Great deals
  • Useless
  • Were great in the begining
  • Quick resolution
Cons
  • Customer service
  • No customer service
  • Poor customer service
  • Customer service
  • Too long delivery time
  • Did not receive item

Groupon and nCrowd Most Positive Reviews

Top rated reviews
5

I came to ther bowling alley to redeemed the groupon and it wasn't accepted. I need to be refunded, please.

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5

I have purchased several items from this company and have been impressed with the quality of their electronic products,...

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5

Excellent prices and quality. Got a nice one carat diamond ring for 439!!! Zales charged my husband for a total weight...

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5

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Groupon and nCrowd Most Critical Reviews

Lowest rated reviews
1

I booked the room prior to arriving. Upon arriving we realized the office was closed. They did have a sign with the...

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1

Purchased 2 vouchers for nail and hair services. When I contacted the vendors to schedule my appointments, I was told...

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1

NEVER RECEIVED THE PRODUCT I ORDERED. ORDERED MAGAZINE AS CHRISTMAS PRESENT FOR MY GRANDDAUGHTER, SHE NEVER RECEIVED...

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1

i bought laser hair removal from dealfind and the laser company went out of business. dealfind wouldnt refund my money...

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Groupon and nCrowd Latest Reviews

Recent published reviews
No votes

I bought a Hatam Restaurant Groupon and planned to use it before the expiration date of 3/25. When I looked at the...

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1.2

Also similar situation with credit on account, but larger loss than most are reporting. I would be interested in...

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1

They took my money and never sent the year subscription to a magazine I ordered from them. It was paid for in December....

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No votes

Ordered 2 travel power adapters in June (5 months). Have not received. Contacted crowd 3 times, 3 different stories....

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