PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Groupon and nCrowd as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Groupon
nCrowd

Groupon and nCrowd Overview

Total reviews
4750
425
Company responses
0
0
Issues resolved
14
7

Groupon and nCrowd Consumer Ratings

Rank
42 out of 184 in Gift Cards, Rewards and Cashbacks category
608 out of 3080 in E-commerce category
Customer service
43 in category
424 in category
Website
38 in category
502 in category
Product or Service Quality
23 in category
307 in category
Turnaround Time
27 in category
349 in category

Groupon and nCrowd Rating Details

Customer service
1.3 (1304 reviews)
1.2 (118 reviews)
Reviewer's quote

This was terrible customer service! I only had what appears to be an easy question. It was never answered and no way to contact anyone at Groupon to resolve my issue..

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...This is fraud, a scam! Be careful and don't buy a thing from them! Customer service is awful! They don't answer the phone and don't always answer e-mails. The least they can do is refund the money I spent on the voucher..

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Website
1.7 (1134 reviews)
2 (107 reviews)
Reviewer's quote

I purchased a hamper voucher in April of this year during the pandemic several times on the website trying to put the redemption code in never works I ask for a refund and customer service told me since Ive viewed the product I couldnt get a refund. But dont you have to View something so basically...

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...I have not received the product or a refund since I cannot log in their website . ..

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Product or Service Quality
1.7 (1062 reviews)
2 (92 reviews)
Reviewer's quote

Cant talk to customer service..

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...The charges me for a product I never received, $300! They never responded to my emails!!!! I have no idea if they are in business. I am reporting them to the attorney generals office if they don't reply to my next emai, within 14 hours!!!..

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Turnaround Time
1.5 (900 reviews)
1.2 (24 reviews)
Reviewer's quote

If it was near by me, I would accept it but I can not use the voucher , never!!!! I asked costumer support many time to reconsider my situation and I asked if they can find a near by activity for the same company , so I can go with it , but unfortunately they have the same response everytime. Best...

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...When contacting the credit card company, they said there was nothing they could do because it was past the time period to submit a complaint...

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Groupon and nCrowd Pros and Cons

Pros
  • Good deals
  • Unable to get quick customer service
  • Good prices
  • Useless
  • Were great in the begining
  • Quick resolution
Cons
  • Customer service
  • No customer service
  • Cannot talk to a person
  • Customer service
  • Too long delivery time
  • Did not receive item

Groupon and nCrowd Most Positive Reviews

Top rated reviews
5

I bought a Group On coupon about two months ago, for a restaurant called Maharaja Palace, at 1350 Madison Ave in NYC. Th...

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5

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5

I have used groupon for several years and never had a problem until Nov 2015. Purchased a mystery diamond necklace. ...

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5

I have purchased several items from this company and have been impressed with the quality of their electronic products,...

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Groupon and nCrowd Most Critical Reviews

Lowest rated reviews
1

To be honest by far the worst company to work with. For the last 3 months I have just had one struggle after another...

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1

I purchased item from Mooloa, item is defective. I have contacted them over 10 times and no response from them. Item...

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1

I bought a house cleaning Groupon deal. I put in my profile only send offers to my zip code. I followed directions to...

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1

I ordered a product and after several weeks we got notice that it was delivered. Our post office said it was received...

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Groupon and nCrowd Latest Reviews

Recent published reviews
No votes

I need to change the name on the reservation I made for November 26 in the Olympia Lodge hotel.

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1

Purchased 2 vouchers for nail and hair services. When I contacted the vendors to schedule my appointments, I was told...

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No votes

I have been wetting the order I send for a long time I been charge but I haven't received anything still.

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1.2

Also similar situation with credit on account, but larger loss than most are reporting. I would be interested in...

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Groupon and nCrowd Products and Services

Most reviewed product and services
  • Groupon Coupon (369 reviews)
  • Groupon Customer Care (246 reviews)
  • Groupon Deal (149 reviews)
  • Ncrowd Customer Care (4 reviews)
  • Ncrowd Shipping Service (2 reviews)
  • Ncrowd Account (2 reviews)