PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Groupon and nCrowd as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Groupon
nCrowd

Groupon and nCrowd Overview

Total reviews
1074
425
Company responses
0
0
Issues resolved
6
7

Groupon was first mentioned on PissedConsumer on Oct 7, 2010 and since then this brand received 1074 reviews. It is 649 reviews more than nCrowd received since Jun 13, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with nCrowd customer support team than with Groupon customer service.

Groupon and nCrowd Consumer Ratings

Rank
32 out of 254 in Gift Cards, Rewards and Cashbacks category
558 out of 4212 in E-commerce category
Customer service
39 in category
382 in category
Website
26 in category
482 in category
Product or Service Quality
19 in category
280 in category

Groupon and nCrowd Rating Details

Customer service
1.2 (333 reviews)
1.2 (118 reviews)
Reviewer's quote

...This texting is horrible customer service and the phone number given me was some automotive group..

Braedan

...This is fraud, a scam! Be careful and don't buy a thing from them! Customer service is awful! They don't answer the phone and don't always answer e-mails. The least they can do is refund the money I spent on the voucher..

PissedConsumer753406
Website
1.9 (291 reviews)
2 (107 reviews)
Reviewer's quote

I booked a room through groupon and they did not include the hotels fees on the website. When I got to the hotel that charge me an additional $44..

Brylee

...I have not received the product or a refund since I cannot log in their website . ..

Hameed
Product or Service Quality
1.6 (250 reviews)
2 (92 reviews)
Reviewer's quote

Paid never received any of my items got in contact with grouponds customer service received some of my money back thur grupond but 3rd party never contact me as I was told by customers service it's been 3 mouths have not got any item nor money back..

Zemira

...The charges me for a product I never received, $300! They never responded to my emails!!!! I have no idea if they are in business. I am reporting them to the attorney generals office if they don't reply to my next emai, within 14 hours!!!..

PissedConsumer730303

Groupon and nCrowd Pros and Cons

Pros
  • No previous problems prior to this unresolved issue
  • Good prices
  • Unable to get quick customer service
  • Useless
  • Were great in the begining
  • Quick resolution
Cons
  • Customer service
  • Customer service horrible
  • Worse customer service i ever experienced
  • Customer service
  • Too long delivery time
  • Did not receive item

Groupon and nCrowd Most Positive Reviews

Top rated reviews
5

I bought a Group On coupon about two months ago, for a restaurant called Maharaja Palace, at 1350 Madison Ave in NYC. Th...

5

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Groupon and nCrowd Most Critical Reviews

Lowest rated reviews
1

To be honest by far the worst company to work with. For the last 3 months I have just had one struggle after another...

1

I purchased item from Mooloa, item is defective. I have contacted them over 10 times and no response from them. Item...

Groupon and nCrowd Latest Reviews

Recent published reviews

dead flowers as gift $$&

Read all 1074 reviews
1

Purchased 2 vouchers for nail and hair services. When I contacted the vendors to schedule my appointments, I was told...

Read all 425 reviews

Groupon and nCrowd Products and Services

Most reviewed product and services
  • Groupon Coupon (120 reviews)
  • Groupon Customer Care (91 reviews)
  • Groupon Shipping Service (59 reviews)
  • Ncrowd Customer Care (4 reviews)
  • Ncrowd Shipping Service (2 reviews)
  • Ncrowd Account (2 reviews)