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Groupon

Gift Cards, Rewards and Cashbacks
  • 5 ISSUES RESOLVED
  • 375 TOTAL REVIEWS
  • $84.1K CLAIMED LOSSES
  • $489 AVERAGE LOSS
1.6
Customer service
Website
Turnaround Time
  • Discounts 4
  • No previous problems prior to this unresolved issue 3
  • How they use to be 3
  • Website 2
  • Prices 2

Customers don't like

  • Customer service20
  • Lousy customer service6
  • Shipping4
  • No honor to me for there mistake3
  • Whole awful exp2
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  • 74 ISSUES RESOLVED
  • 2488 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Website
Turnaround Time
  • Cash on delivery 25
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow when solving complaints9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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