PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Groupon and Lazada Malaysia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Groupon
Lazada Malaysia

Groupon and Lazada Malaysia Overview

Total reviews
719
3122
Company responses
0
0
Issues resolved
5
40

Lazada Malaysia was first mentioned on PissedConsumer on Jul 6, 2012 and since then this brand received 3122 reviews. It is 2403 reviews more than Groupon received since Oct 7, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Groupon customer support team and Lazada Malaysia customer service.

Groupon and Lazada Malaysia Consumer Ratings

Rank
38 out of 303 in Gift Cards, Rewards and Cashbacks category
58 out of 475 in Auctions and Marketplaces category
Customer service
36 in category
45 in category
Website
23 in category
42 in category
Product or Service Quality
22 in category
42 in category

Groupon and Lazada Malaysia Rating Details

Customer service
1.2 (248 reviews)
1.6 (1024 reviews)
Reviewer's quote

...I cant reach customer support to find out exactly what the issue was..

Lc

...I cant believe this is the way lazada feels they can satisfy customer. Or do they care??..

Osualdo
Website
2 (214 reviews)
2.5 (863 reviews)
Reviewer's quote

...Couldn't find ANY useful access on website for CUSTOMER SERVICE. No email, no nothing. Finally found something labeled Customer Service and sent email...

Elberta

...And their website don't show the customer service telephone number & email. In the end have to resort to 3rd party website like this to find their telephone number and email!..

PissedConsumer1675351
Product or Service Quality
1.5 (181 reviews)
2.1 (877 reviews)
Reviewer's quote

Worst massage Ive ever had from what seemed to be an inexperienced therapist. Hickey room set up in a building. Misrepresented themselves. Total wast of money!!!

Lova

...Your customer service doesnt care at all and i asked for manager, but no one called me at all. I want my refund back ! 236743781049946 is my order no !..

Sharon

Groupon and Lazada Malaysia Pros and Cons

Pros
  • No previous problems prior to this unresolved issue
  • Discounts
  • Good prices
  • Price
  • Affordable
  • Discounted price
Cons
  • Customer service
  • Zero access to customer service
  • Lousy customer service
  • Customer service
  • Poor service
  • Poor feedback to customer

Groupon and Lazada Malaysia Most Positive Reviews

Top rated reviews
5

I bought a Group On coupon about two months ago, for a restaurant called Maharaja Palace, at 1350 Madison Ave in NYC. Th...

5

hi lazada malaysia sy dh buat payment pada 25/6/15 hingga sekarang satu msg pun tak dapat daripada pihak lazada sy...

Groupon and Lazada Malaysia Most Critical Reviews

Lowest rated reviews
1

To be honest by far the worst company to work with. For the last 3 months I have just had one struggle after another...

1

My order number is 306256426, which was ordered 2nd of September. They sent wrong product because on their page there...

Groupon and Lazada Malaysia Latest Reviews

Recent published reviews

Could not get hold of anyone.

Read all 719 reviews
3

My parcel should be delivered by late on 29/11/19. However I still didnt received the parcel up till today 15/12/19. I...

Read all 3122 reviews

Groupon and Lazada Malaysia Products and Services

Most reviewed product and services
  • Groupon Coupon (92 reviews)
  • Groupon Customer Care (61 reviews)
  • Groupon Deal (40 reviews)
  • Lazada Malaysia Shipping Service (1331 reviews)
  • Lazada Malaysia Customer Care (378 reviews)
  • Lazada Malaysia Delivery Service (128 reviews)