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Groupon

Shopping
  • 5 ISSUES RESOLVED
  • 345 TOTAL REVIEWS
  • $83.6K CLAIMED LOSSES
  • $509 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Discounts 4
  • No previous problems prior to this unresolved issue 3
  • How they use to be 3
  • Website 2
  • Prices 2

Customers don't like

  • Lousy customer service6
  • Customer service6
  • Shipping4
  • No honor to me for there mistake3
  • Whole awful exp2
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Joann Fabric

Shopping
  • 5 ISSUES RESOLVED
  • 621 TOTAL REVIEWS
  • $22.5K CLAIMED LOSSES
  • $215 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Wide variety of prints 10
  • Products 5
  • Friendly staff 5
  • Store 3
  • Advertised prices 2

Customers don't like

  • Poor customer service29
  • False advertising14
  • Bad manager attitude13
  • Order being cancelled7
  • False advertising of coupons4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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