PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hobby Lobby and Groupon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hobby Lobby
Groupon

Hobby Lobby and Groupon Overview

Total reviews
581
719
Company responses
0
0
Issues resolved
3
5

Groupon was first mentioned on PissedConsumer on Oct 7, 2010 and since then this brand received 719 reviews. It is 138 reviews more than Hobby Lobby received since Aug 30, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Hobby Lobby customer support team and Groupon customer service.

Hobby Lobby and Groupon Consumer Ratings

Rank
6 out of 228 in Craft Supplies and Tools category
38 out of 303 in Gift Cards, Rewards and Cashbacks category
Website
5 in category
23 in category
Product or Service Quality
3 in category
22 in category
Value for money
6 in category
20 in category

Hobby Lobby and Groupon Rating Details

Website
2.5 (114 reviews)
2 (214 reviews)
Reviewer's quote

...I gave her the full item number, the name of the handle from the website plus a full description of the "5" long dark rust brown iron handle. " She went to look and came back and said she had found 8 of them. I asked her to hold them and said I was an hour away, but would leave right away...

Salmaan

...Couldn't find ANY useful access on website for CUSTOMER SERVICE. No email, no nothing. Finally found something labeled Customer Service and sent email...

Elberta
Product or Service Quality
2.4 (109 reviews)
1.5 (181 reviews)
Reviewer's quote

...They discriminated refusing to take my relay service calls..

Cloria

Worst massage Ive ever had from what seemed to be an inexperienced therapist. Hickey room set up in a building. Misrepresented themselves. Total wast of money!!!

Lova
Value for money
2.5 (52 reviews)
1.8 (128 reviews)
Reviewer's quote

I just went to the Hobby Lobby in West Columbia with my husband and cousin. I have never been so insulted in my life we were in there to get some 3 inch numbers and letters. First of all one of the associates told us the did not have any. We walked around and found them ourselves. Then we decided...

Joann C

This has been going on since Nov 14rh Do not buy goods thru Groupon as the companies that sell through Groupon are not stateside and are unethical. One month later still not product and no refund

Mahalie

Hobby Lobby and Groupon Pros and Cons

Pros
  • Variety of products
  • Products
  • Most of their products
  • No previous problems prior to this unresolved issue
  • Discounts
  • Good prices
Cons
  • Customer service
  • Poor management
  • Untrained employees
  • Customer service
  • Zero access to customer service
  • Lousy customer service

Hobby Lobby and Groupon Most Positive Reviews

Top rated reviews
5

I love that the Statesville Hobby Lobby keep there store so neat and clean.

5

I bought a Group On coupon about two months ago, for a restaurant called Maharaja Palace, at 1350 Madison Ave in NYC. Th...

Hobby Lobby and Groupon Most Critical Reviews

Lowest rated reviews
1

Hobby lobby had the worst customer service! When u have 2 seperate purchases they wont let you use coupons on both...

1

To be honest by far the worst company to work with. For the last 3 months I have just had one struggle after another...

Hobby Lobby and Groupon Latest Reviews

Recent published reviews
2.1

My boyfriend and I are into multiple types of crafts, and we spent about an hour looking through the store, putting...

Read all 581 reviews

Could not get hold of anyone.

Read all 719 reviews

Hobby Lobby and Groupon Products and Services

Most reviewed product and services
  • Hobby Lobby Manager (116 reviews)
  • Hobby Lobby Customer Care (77 reviews)
  • Hobby Lobby Cashier (69 reviews)
  • Groupon Coupon (92 reviews)
  • Groupon Customer Care (61 reviews)
  • Groupon Deal (40 reviews)