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Groupon

Gift Cards, Rewards and Cashbacks
  • 5 ISSUES RESOLVED
  • 369 TOTAL REVIEWS
  • $83.8K CLAIMED LOSSES
  • $496 AVERAGE LOSS
1.6
Customer service
Website
  • Discounts 4
  • No previous problems prior to this unresolved issue 3
  • How they use to be 3
  • Website 2
  • Prices 2

Customers don't like

  • Customer service20
  • Lousy customer service6
  • Shipping4
  • No honor to me for there mistake3
  • Whole awful exp2
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Hobby Lobby

E-commerce
  • 3 ISSUES RESOLVED
  • 487 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $608 AVERAGE LOSS
2.2
Customer service
Website
  • Products 6
  • Diversity in products 5
  • Decorations and furniture 5
  • Variety of products 4
  • Selection and sales 4

Customers don't like

  • Customer service11
  • Poor management6
  • Untrained employees3
  • Price switching2
  • Poor management skills2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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