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  • 0 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $850 AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Products 2
  • Availability of items 2
  • Qulaity 1
  • Very unhappy 1
  • Shaper 1

Customers don't like

  • Customer service6
  • Attitude4
  • Defective3
  • Poor customer service3
  • Technical support2
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 204 TOTAL REVIEWS
  • $21.2K CLAIMED LOSSES
  • $228 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Price 8
  • Will never buy from them again 7
  • Prices 3
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • Refund policy for wrong part9
  • No effort put forth in resolving issue to customers satisfaction8
  • Shipping8
  • Return policy for defective parts7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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