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  • 0 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $35.4K CLAIMED LOSSES
  • $933 AVERAGE LOSS
2.2
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Availability of items 3
  • Products 2
  • Qulaity 1
  • Very unhappy 1
  • Shaper 1

Customers don't like

  • Customer service4
  • Did not do what they said2
  • Website shipping information2
  • Technical support1
  • Using underpowered inverter for the lathe1
Delete
  • 3 ISSUES RESOLVED
  • 227 TOTAL REVIEWS
  • $65.4K CLAIMED LOSSES
  • $769 AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide range of quality products 3
  • Variety 3
  • Quick customer service response 2
  • Wide variety of products 2
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service3
  • Shipping process3
  • Employee lack of concern3
  • Manager or quality3
  • Store return not allowed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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