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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 99 TOTAL REVIEWS
Rank
87 out of 1512
in Equipment category
Rating Details
Customer service
Website
Price Affordability
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:22
  • ISSUES RESOLVED
    0%
Top Products and Services
2.5
13 reviews
3.4
7 reviews
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 380 TOTAL REVIEWS
Rank
76 out of 1512
in Equipment category
Rating Details
Customer service
Website
Price Affordability
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    140
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    02:37
  • ISSUES RESOLVED
    4%
Top Products and Services
3
37 reviews
2.8
35 reviews
2.2
21 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Grizzly Industrial vs Harbor Freight Tools?

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Anonymous
#1476838

I have never needed to deal with customer service with Harbor Freight, other than in store interaction which I've always found OK.As far as tool quality, I'd have they are about the same with an overall edge going to Grizzly, but neither are what I would call professional grade tools ( at least hand tools) Even Kobalt and current Sears Craftman tools at least a step up from most of what is offered at Grizz or HF. For most things I prefer my Snap-On, MAC and older Craftsman tools. But for many things Both Harbor Freight abnd Grizzly have decent tools for the price.Remeber: "A poor man can't afford to buy cheap tools." because you'll buy them again and again and again, and often a better tool will let you do the job more quickly, easily and with better results depending on what your doing.HF and Grizzly and rate both about the same, 2-2.5 overall

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