PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greystar and United Realty Group as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greystar
United Realty Group

Greystar and United Realty Group Overview

Total reviews
763
12
Company responses
0
0
Issues resolved
6
0

Greystar and United Realty Group Consumer Ratings

Rank
211 out of 1627 in Real Estate category
459 out of 1627 in Real Estate category
Customer service
167 in category
710 in category
Website
173 in category
636 in category
Product or Service Quality
129 in category
557 in category
Price Affordability
171 in category
595 in category

Greystar and United Realty Group Rating Details

Customer service
1.3 (347 reviews)
1 (4 reviews)
Reviewer's quote

...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

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Cervantes Barrett is a nasty lying agent, she will lie to get her commission.

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Website
2 (302 reviews)
1 (4 reviews)
Reviewer's quote

Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

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This man should not have a license. He illegally buys and illegally "flips" homes without keeping them up to code. He then sells these crumbling and inadequate properties to unsuspecting buyers who cannot sell the home in the future. He plays dumb and lies with every word that comes out of his...

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Product or Service Quality
1.5 (241 reviews)
1 (2 reviews)
Reviewer's quote

...Greystar just good at making the worst service even worse..

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...I do not recommend anybody use their services. First they were brewed and had no manners whatsoever to me or the homeowners. We scheduled for 5 o'clock she shows up at 5:40 with no apologies or reasons whatsoever...

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Price Affordability
1.9 (237 reviews)
1 (1 review)
Reviewer's quote

They are renovating everything when someone moves out and jacking up the price by $300/m so apartments are sitting empty, many are moving out or downsizing. The maintenance team is absolutely great, timely, efficient and friendly. Trash pick up is a mandatory payment and they usually don’t pick it...

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No items

Greystar and United Realty Group Pros and Cons

Pros
  • Property location
  • Location
  • Community size
No votes
Cons
  • Management
  • Poor customer service
  • Lack of concern
No votes

Greystar and United Realty Group Most Positive Reviews

Top rated reviews
5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

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No votes
5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

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No votes

Greystar and United Realty Group Most Critical Reviews

Lowest rated reviews
1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

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1

He is the worst Realtor I have ever met in my life and I have been working in real estate for over 10 years so that is...

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1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

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1

I had pleasure of dealing with Evelyn Castro. I do not recommend anybody use their services. First they were brewed...

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Greystar and United Realty Group Latest Reviews

Recent published reviews
No votes

For my daughter’s bday in May and during quarantine, I thought it would be cute to put in the window a bday sign and HON...

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No votes

I am a realtor and I would advise any agent out there not do business with this man. I was going to file an ethics...

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3

I owe you company an eviction judgement of $1,032. I just need to know how to pay it. I lived in Avana 3131 on SW 89th...

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No votes

He (Aziz) take offers and do do follow up with clients. After taking offers, he elevates the prices to "fish" for higher...

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Greystar and United Realty Group Products and Services

Most reviewed product and services
  • Greystar Apartment Rental (73 reviews)
  • Greystar Customer Care (53 reviews)
  • Greystar Property Manager (40 reviews)
  • United Realty Group Customer Care (4 reviews)