PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Morgan Properties and Greystar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Morgan Properties

Morgan Properties

Has Verified Representatives
2.5
Greystar

Greystar

1.7
Morgan Properties
Greystar

Morgan Properties and Greystar Overview

Total reviews
571
763
Company responses
418
0
Issues resolved
15
6

Morgan Properties and Greystar Consumer Ratings

Rank
100 out of 1627 in Real Estate category
211 out of 1627 in Real Estate category
Customer service
164 in category
167 in category
Website
170 in category
174 in category
Product or Service Quality
132 in category
129 in category
Price Affordability
168 in category
172 in category

Morgan Properties and Greystar Rating Details

Customer service
1.4 (317 reviews)
1.3 (347 reviews)
Reviewer's quote

...It's a huge issue and the customer service in the office is terrible. If you can get someone on the phone majority of the time they don't give solutions..

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...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

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Website
2.1 (288 reviews)
2 (302 reviews)
Reviewer's quote

FALSE ADVERTISING - Below is a blurb from the website - my comments are in CAPITAL LETTERS Enjoy a friendly set on one of our two tennis courts NOPE - TORN DOWN A YEAR AGO TO MAKE ROOM FOR A PUTTING GREEN AND PLAYGROUND or get in an early morning workout before your commute. Our lavish community...

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Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

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Product or Service Quality
1.4 (267 reviews)
1.5 (241 reviews)
Reviewer's quote

Made several calls to get the washing machine fixed, and even told everyone from service to the leasing office what was the problem, water line was shut off, no one would listen. Kept telling me it was under warranty and to call whirlpool. Finally had a maintenance man, Easton, listened to me he...

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...Greystar just good at making the worst service even worse..

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Price Affordability
1.9 (266 reviews)
1.9 (237 reviews)
Reviewer's quote

I entertained the thought, thinking I would be paying 1490/month because that was the price of the now vacant unit when I applied for my original unit. The leasing professionals stated they could not go no lower than 1500/month. I decided to cancel my lease right then and there because if you will...

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They are renovating everything when someone moves out and jacking up the price by $300/m so apartments are sitting empty, many are moving out or downsizing. The maintenance team is absolutely great, timely, efficient and friendly. Trash pick up is a mandatory payment and they usually don’t pick it...

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Morgan Properties and Greystar Pros and Cons

Pros
  • Location
  • Locality
  • That i could get an apartment
  • Property location
  • Location
  • Community size
Cons
  • Worst rental experience
  • Customer service
  • Unprofessional and unresponsive
  • Management
  • Poor customer service
  • Lack of concern

Morgan Properties and Greystar Most Positive Reviews

Top rated reviews
5

Sunset gardens in Kingston lost their property manager apartment area looking messy. It needs help.

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5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

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5

I'm Muslim and I know that I live in a complex that has a large number of dogs. I have complained at the office on...

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5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

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Morgan Properties and Greystar Most Critical Reviews

Lowest rated reviews
1

I moved moved out on 6/23 from Wedgewood Hills Apartment, Harrisburg, PA. A month later they send me a bill of >$700...

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1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

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1

I live in the William Penn Village Apts in New Castle DE. Since June of 2014, I have logded several complaints to the...

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1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

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Morgan Properties and Greystar Latest Reviews

Recent published reviews
No votes

I was all set to move into these apartments (so I thought). I had been in contact with one of the agents prior to this...

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No votes

For my daughter’s bday in May and during quarantine, I thought it would be cute to put in the window a bday sign and HON...

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2.8

MY security deposit was not given back to me, this apartment came up with fines, and even after returning the parking...

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3

I owe you company an eviction judgement of $1,032. I just need to know how to pay it. I lived in Avana 3131 on SW 89th...

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Morgan Properties and Greystar Products and Services

Most reviewed product and services
  • Morgan Properties Apartment Rental (120 reviews)
  • Morgan Properties Customer Care (72 reviews)
  • Morgan Properties Apartment (41 reviews)
  • Greystar Apartment Rental (73 reviews)
  • Greystar Customer Care (53 reviews)
  • Greystar Property Manager (40 reviews)