PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greystar and Morgan Properties as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greystar

Greystar

1.7
Morgan Properties

Morgan Properties

Has Verified Representatives
2.5
Greystar
Morgan Properties

Greystar and Morgan Properties Overview

Total reviews 767 581
Company responses 0 434
Issues resolved 6 16

Greystar and Morgan Properties Consumer Ratings

Rank
218 out of 1709 in Real Estate category
103 out of 1709 in Real Estate category
Customer service
177 in category
170 in category
Website
178 in category
175 in category
Product or Service Quality
130 in category
137 in category
Price Affordability
177 in category
172 in category

Greystar and Morgan Properties Rating Details

Customer service
1.3 (353 reviews)
1.4 (323 reviews)
Reviewer's quote

...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

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...It's a huge issue and the customer service in the office is terrible. If you can get someone on the phone majority of the time they don't give solutions..

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Website
2 (308 reviews)
2.1 (294 reviews)
Reviewer's quote

Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

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FALSE ADVERTISING - Below is a blurb from the website - my comments are in CAPITAL LETTERS Enjoy a friendly set on one of our two tennis courts NOPE - TORN DOWN A YEAR AGO TO MAKE ROOM FOR A PUTTING GREEN AND PLAYGROUND or get in an early morning workout before your commute. Our lavish community...

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Product or Service Quality
1.5 (246 reviews)
1.4 (273 reviews)
Reviewer's quote

...Greystar just good at making the worst service even worse..

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Made several calls to get the washing machine fixed, and even told everyone from service to the leasing office what was the problem, water line was shut off, no one would listen. Kept telling me it was under warranty and to call whirlpool. Finally had a maintenance man, Easton, listened to me he...

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Price Affordability
1.9 (243 reviews)
2 (272 reviews)
Reviewer's quote

They are renovating everything when someone moves out and jacking up the price by $300/m so apartments are sitting empty, many are moving out or downsizing. The maintenance team is absolutely great, timely, efficient and friendly. Trash pick up is a mandatory payment and they usually don’t pick it...

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I entertained the thought, thinking I would be paying 1490/month because that was the price of the now vacant unit when I applied for my original unit. The leasing professionals stated they could not go no lower than 1500/month. I decided to cancel my lease right then and there because if you will...

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Greystar and Morgan Properties Pros and Cons

Pros
  • Property location
  • Location
  • Community size
  • Location
  • Locality
  • That i could get an apartment
Cons
  • Poor customer service
  • Management
  • Lack of concern
  • Customer service
  • Worst rental experience
  • Current managers

Greystar and Morgan Properties Most Positive Reviews

Top rated reviews
5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

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5

Sunset gardens in Kingston lost their property manager apartment area looking messy. It needs help.

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5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

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5

I'm Muslim and I know that I live in a complex that has a large number of dogs. I have complained at the office on...

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Greystar and Morgan Properties Most Critical Reviews

Lowest rated reviews
1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

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1

I moved moved out on 6/23 from Wedgewood Hills Apartment, Harrisburg, PA. A month later they send me a bill of >$700...

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1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

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1

I live in the William Penn Village Apts in New Castle DE. Since June of 2014, I have logded several complaints to the...

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Greystar and Morgan Properties Latest Reviews

Recent published reviews
2.3

Hi I had applied to the cantamar apartments in Phoenix Az back in August, we paid the application fee and everything we...

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No votes

I had to move out because the rent was too high for me to pay. All I want to do is make payments on the balance

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1.1

I was treated very unprofessionally by the Citation Club which is part of the gray star portfolio One of the many...

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No votes

I was a resident of stonesthrow apts. in Greenville sc. Im trying to make payments on the balance that I owe and no one...

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Greystar and Morgan Properties Products and Services

Most reviewed product and services
  • Greystar Apartment Rental (73 reviews)
  • Greystar Property Manager (41 reviews)
  • Greystar Property Rental (19 reviews)
  • Morgan Properties Apartment Rental (121 reviews)
  • Morgan Properties Apartment (45 reviews)
  • Morgan Properties Sanitary Conditions (23 reviews)