PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greystar and Morgan Properties as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greystar

Greystar

1.7
Morgan Properties

Morgan Properties

Has Verified Representatives
2.5
Greystar
Morgan Properties

Greystar and Morgan Properties Overview

Total reviews
760
561
Company responses
0
416
Issues resolved
6
15

Greystar and Morgan Properties Consumer Ratings

Rank
211 out of 1627 in Real Estate category
101 out of 1627 in Real Estate category
Customer service
169 in category
162 in category
Website
221 in category
167 in category
Product or Service Quality
129 in category
132 in category
Price Affordability
171 in category
167 in category

Greystar and Morgan Properties Rating Details

Customer service
1.3 (345 reviews)
1.4 (312 reviews)
Reviewer's quote

...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

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...It's a huge issue and the customer service in the office is terrible. If you can get someone on the phone majority of the time they don't give solutions..

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Website
2 (300 reviews)
2.1 (283 reviews)
Reviewer's quote

Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

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FALSE ADVERTISING - Below is a blurb from the website - my comments are in CAPITAL LETTERS Enjoy a friendly set on one of our two tennis courts NOPE - TORN DOWN A YEAR AGO TO MAKE ROOM FOR A PUTTING GREEN AND PLAYGROUND or get in an early morning workout before your commute. Our lavish community...

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Product or Service Quality
1.5 (239 reviews)
1.4 (263 reviews)
Reviewer's quote

...Greystar just good at making the worst service even worse..

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I paid up front 500 and 558 and than was charged a pet fee for my service animal and since the Morgan property “attorney” approved my service animal they added the 300 and something to the following months rent. When we moved in the apartment it smelled like cat *** the lights on the outside are...

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Price Affordability
1.9 (236 reviews)
1.9 (263 reviews)
Reviewer's quote

They are renovating everything when someone moves out and jacking up the price by $300/m so apartments are sitting empty, many are moving out or downsizing. The maintenance team is absolutely great, timely, efficient and friendly. Trash pick up is a mandatory payment and they usually don’t pick it...

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I entertained the thought, thinking I would be paying 1490/month because that was the price of the now vacant unit when I applied for my original unit. The leasing professionals stated they could not go no lower than 1500/month. I decided to cancel my lease right then and there because if you will...

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Greystar and Morgan Properties Pros and Cons

Pros
  • Property location
  • Location
  • Community size
  • Location
  • Locality
  • That i could get an apartment
Cons
  • Management
  • Poor customer service
  • Lack of concern
  • Worst rental experience
  • Customer service
  • Unprofessional and unresponsive

Greystar and Morgan Properties Most Positive Reviews

Top rated reviews
5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

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5

Sunset gardens in Kingston lost their property manager apartment area looking messy. It needs help.

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5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

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5

I'm Muslim and I know that I live in a complex that has a large number of dogs. I have complained at the office on...

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Greystar and Morgan Properties Most Critical Reviews

Lowest rated reviews
1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

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1

I moved moved out on 6/23 from Wedgewood Hills Apartment, Harrisburg, PA. A month later they send me a bill of >$700...

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1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

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1

I live in the William Penn Village Apts in New Castle DE. Since June of 2014, I have logded several complaints to the...

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Greystar and Morgan Properties Latest Reviews

Recent published reviews
2

I called the San Antonio office, but nobody was there to answer the phone due to the covid19.

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1.3

I have been a tenant at the Briarwood Place Apartments going on 6 years. The building facilities are not well kept and...

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3

I just moved here from another state and had previously lived in a Greystar property. THIS apt is nothing like what it...

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2.3

Why weren't we called about our rent ck being misplaced by your own staff. Then! You have management call me, for us to...

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Greystar and Morgan Properties Products and Services

Most reviewed product and services
  • Greystar Apartment Rental (72 reviews)
  • Greystar Customer Care (53 reviews)
  • Greystar Property Manager (40 reviews)
  • Morgan Properties Apartment Rental (120 reviews)
  • Morgan Properties Customer Care (72 reviews)
  • Morgan Properties Apartment (40 reviews)