PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keller Williams Realty and Greystar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keller Williams Realty
Greystar

Keller Williams Realty and Greystar Overview

Total reviews 647 767
Company responses 0 0
Issues resolved 10 6

Keller Williams Realty and Greystar Consumer Ratings

Rank
336 out of 1715 in Real Estate category
220 out of 1715 in Real Estate category
Customer service
202 in category
176 in category
Website
256 in category
177 in category
Product or Service Quality
161 in category
129 in category
Value for money
180 in category
136 in category

Keller Williams Realty and Greystar Rating Details

Customer service
1.2 (286 reviews)
1.3 (353 reviews)
Reviewer's quote

...A week with no response or acknowledgment is terrible customer service. Ill pull this review down as soon as someone gets in contact with me if they ever do..

Read full review

...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

Read full review
Website
1.7 (214 reviews)
2 (308 reviews)
Reviewer's quote

...There is no way to contact them on their website and my calls to their corporate office went unanswered or I received no response whatsoever to several voice mail messages that I left. They profess values and beliefs but they do not live by them. Never again!..

Read full review

Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

Read full review
Product or Service Quality
1.2 (192 reviews)
1.5 (246 reviews)
Reviewer's quote

...He's lies about a quality tenant he recommended and also returning the refund. He's much like the tenant, with zero integrity. I would not trust Keller Williams who employs someone like him..

Read full review

...Greystar just good at making the worst service even worse..

Read full review
Value for money
1.2 (181 reviews)
1.6 (243 reviews)
Reviewer's quote

NW LA agent Delilah Brewer was showing my fiancé more than a house November 2019 and talked more about her personal business about her boyfriend to us and how she is playing him for his money. Very unprofessional. We bought elsewhere..

Read full review

...I am asking in good faith, to be released from the remainder of the money due. Thank you for listening..

Read full review

Keller Williams Realty and Greystar Pros and Cons

Pros
  • People and friends i met at the company
  • No pros
  • Ethical great service to clients
  • Property location
  • Location
  • Community size
Cons
  • Poor service
  • Disgusting business practice
  • Unprofessional and neglecting
  • Poor customer service
  • Management
  • Lack of concern

Keller Williams Realty and Greystar Most Positive Reviews

Top rated reviews
5

Dear nameless, though we both know who you are. This is Jolie Leydekkers. I would STRONGLY advise that you reconsider a...

Read full review
5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

Read full review
5

They are crooks they alterd my contract after it left my sight!! Yes you are right it sure did not benefit me!!!!!!

Read full review
5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

Read full review

Keller Williams Realty and Greystar Most Critical Reviews

Lowest rated reviews
1

I signed a contract for the home at 96 Harriett drive Lavonia, Ga 30553 Beasley Conner's is the subdivision!!! The...

Read full review
1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

Read full review
1

I used to be an agent at Keller Williams... The Worst decision I could have ever made! this particular brokerage claims...

Read full review
1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

Read full review

Keller Williams Realty and Greystar Latest Reviews

Recent published reviews
1

I will never deal with Orlando KW Realtors. I just had one of them turn down an offer because he did not get the deal...

Read full review
2.3

Hi I had applied to the cantamar apartments in Phoenix Az back in August, we paid the application fee and everything we...

Read full review
1

It has been only four months since closing and I have been having homeowner insurance problems since a month after...

Read full review
1.1

I was treated very unprofessionally by the Citation Club which is part of the gray star portfolio One of the many...

Read full review

Keller Williams Realty and Greystar Products and Services

Most reviewed product and services
  • Keller Williams Realty Realtor (262 reviews)
  • Keller Williams Realty Home Buying (60 reviews)
  • Keller Williams Realty Property Listing (22 reviews)
  • Greystar Apartment Rental (73 reviews)
  • Greystar Property Manager (41 reviews)
  • Greystar Property Rental (19 reviews)