PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keller Williams Realty and Greystar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keller Williams Realty
Greystar

Keller Williams Realty and Greystar Overview

Total reviews
628
746
Company responses
0
0
Issues resolved
10
4

Greystar was first mentioned on PissedConsumer on Oct 11, 2010 and since then this brand received 746 reviews. It is 118 reviews more than Keller Williams Realty received since Jul 12, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Keller Williams Realty customer support team than with Greystar customer service.

Keller Williams Realty and Greystar Consumer Ratings

Rank
279 out of 2069 in Real Estate category
219 out of 2069 in Real Estate category
Customer service
193 in category
162 in category
Staff
178 in category
147 in category
Website
230 in category
162 in category

According to consumer ratings and reviews, Greystar ranks 60 points higher in the Real Estate category than Keller Williams Realty. People gave Keller Williams Realty 1.2 stars for Customer service criterion in Real Estate category and it is 496 points higher than the worst rated brand in this category. At the same time, Greystar was rated 1.3 stars for Customer service criterion in this category and it is 527 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Greystar has a higher rating than Keller Williams Realty. Regarding Website criterion, consumers gave Keller Williams Realty 1.7 stars and it is 67% greater than other in category. Greystar however was rated 2 stars and it is 76% greater than other in category.

Keller Williams Realty and Greystar Rating Details

Customer service
1.2 (276 reviews)
1.3 (337 reviews)
Reviewer's quote

...I have never seen such terrible customer service, there was no sympathy for putting my family and I in this predicament. We have children and i was not even offered so much as a sorry! I am very disappointed, disgusted and appalled at the actions of the realtor and the company she represents..

DANIELLA

...At this point I can care less about the commission I'm just extremely disappointed with the way greystar conducts business with someone bringing them business and customer service..

Ryan I
Staff
1.2 (224 reviews)
1.4 (257 reviews)
Reviewer's quote

...Hopefully the owner reads this and makes corrections with their staff..

Inger

This place is a joke, the staff is rude, unhelpful and doesn't enforce their own rules and regulations. Neighbors are allowed to disrupt others with no repercussions, my family and I have only been here 3 months and haven't had one night of good rest. Me, my husband and my toddler are woken up...

Morgan
Website
1.7 (207 reviews)
2 (292 reviews)
Reviewer's quote

...There is no way to contact them on their website and my calls to their corporate office went unanswered or I received no response whatsoever to several voice mail messages that I left. They profess values and beliefs but they do not live by them. Never again!..

PissedConsumer1743727

Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

Tykisha

Keller Williams Realty and Greystar Pros and Cons

Pros
  • People and friends i met at the company
  • Ethical great service to clients
  • Agent unethical
  • Property location
  • Location
  • Community size
Cons
  • Poor service
  • Disgusting business practice
  • No profesionalism
  • Management
  • Poor customer service
  • Lack of concern

Keller Williams Realty and Greystar Most Positive Reviews

Top rated reviews
5

Dear nameless, though we both know who you are. This is Jolie Leydekkers. I would STRONGLY advise that you reconsider a...

5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

Keller Williams Realty and Greystar Most Critical Reviews

Lowest rated reviews
1

I signed a contract for the home at 96 Harriett drive Lavonia, Ga 30553 Beasley Conner's is the subdivision!!! The...

1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

Keller Williams Realty and Greystar Latest Reviews

Recent published reviews
1

Mike McCarty and Dale Suslick of Keller Williams Marco Island. Unprofessional, fraud, failure to disclose. Only...

Read all 628 reviews
1

I did not get my refund and cant reach the Co. that handles Eitel Apts. In Minneapolis Minn

Read all 746 reviews

Keller Williams Realty and Greystar Products and Services

Most reviewed product and services
  • Keller Williams Realty Realtor (261 reviews)
  • Keller Williams Realty Home Buying (56 reviews)
  • Keller Williams Realty Customer Care (37 reviews)
  • Greystar Apartment Rental (68 reviews)
  • Greystar Customer Care (53 reviews)
  • Greystar Property Manager (39 reviews)