PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keller Williams Realty and Greystar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keller Williams Realty
Greystar

Keller Williams Realty and Greystar Overview

Total reviews
641
763
Company responses
0
0
Issues resolved
10
6

Keller Williams Realty and Greystar Consumer Ratings

Rank
317 out of 1629 in Real Estate category
212 out of 1629 in Real Estate category
Customer service
199 in category
167 in category
Website
242 in category
173 in category
Product or Service Quality
156 in category
130 in category
Value for money
176 in category
134 in category

Keller Williams Realty and Greystar Rating Details

Customer service
1.2 (283 reviews)
1.3 (347 reviews)
Reviewer's quote

...A week with no response or acknowledgment is terrible customer service. Ill pull this review down as soon as someone gets in contact with me if they ever do..

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...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

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Website
1.7 (212 reviews)
2 (302 reviews)
Reviewer's quote

...There is no way to contact them on their website and my calls to their corporate office went unanswered or I received no response whatsoever to several voice mail messages that I left. They profess values and beliefs but they do not live by them. Never again!..

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Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

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Product or Service Quality
1.2 (190 reviews)
1.5 (241 reviews)
Reviewer's quote

...He's lies about a quality tenant he recommended and also returning the refund. He's much like the tenant, with zero integrity. I would not trust Keller Williams who employs someone like him..

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...Greystar just good at making the worst service even worse..

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Value for money
1.2 (179 reviews)
1.6 (236 reviews)
Reviewer's quote

Signed contract broken and earnest money not paid including forged signature on late cancellation letter delaying home owner from selling home over a month and a half. Two other homes sold in the same neighborhood in that time frame. Keller Williams agent,broker and office corp site does not allow...

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Two weeks ago I put up a Deposit of $750 did not get the apartment ? Why has it not been mailed?why it has not been mailed?I am a Senior Citizen and the First of every month I have 10 Scripts filled at Walgreens I need my money to live! How Dare them take from a 74 Yr. old!..

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Keller Williams Realty and Greystar Pros and Cons

Pros
  • People and friends i met at the company
  • No pros
  • Ethical great service to clients
  • Property location
  • Location
  • Community size
Cons
  • Poor service
  • Disgusting business practice
  • No profesionalism
  • Management
  • Poor customer service
  • Lack of concern

Keller Williams Realty and Greystar Most Positive Reviews

Top rated reviews
5

Dear nameless, though we both know who you are. This is Jolie Leydekkers. I would STRONGLY advise that you reconsider a...

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5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

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5

They are crooks they alterd my contract after it left my sight!! Yes you are right it sure did not benefit me!!!!!!

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5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

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Keller Williams Realty and Greystar Most Critical Reviews

Lowest rated reviews
1

I signed a contract for the home at 96 Harriett drive Lavonia, Ga 30553 Beasley Conner's is the subdivision!!! The...

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1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

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1

I used to be an agent at Keller Williams... The Worst decision I could have ever made! this particular brokerage claims...

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1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

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Keller Williams Realty and Greystar Latest Reviews

Recent published reviews
1

Agent Malinda Vinklarek/Broker Jean Grubb of Keller Williams Bastrop, TX office grossly misrepresented the size of a...

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No votes

For my daughter’s bday in May and during quarantine, I thought it would be cute to put in the window a bday sign and HON...

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1

My lease has Keller Williams on it and Im trying to see if you all have an affiliation with my lease or if its...

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3

I owe you company an eviction judgement of $1,032. I just need to know how to pay it. I lived in Avana 3131 on SW 89th...

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Keller Williams Realty and Greystar Products and Services

Most reviewed product and services
  • Keller Williams Realty Realtor (262 reviews)
  • Keller Williams Realty Home Buying (57 reviews)
  • Keller Williams Realty Customer Care (37 reviews)
  • Greystar Apartment Rental (73 reviews)
  • Greystar Customer Care (53 reviews)
  • Greystar Property Manager (40 reviews)