PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keller Williams Realty and Greystar as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keller Williams Realty
Greystar

Keller Williams Realty and Greystar Overview

Total reviews 659 776
Company responses 0 0
Issues resolved 10 6

Keller Williams Realty and Greystar Consumer Ratings

Rank
340 out of 1661 in Real Estate category
223 out of 1661 in Real Estate category
Customer service
214 in category
186 in category
Website
265 in category
180 in category
Product or Service Quality
175 in category
141 in category
Advertised vs Delivered
150 in category
119 in category

Keller Williams Realty and Greystar Rating Details

Customer service
1.2 (292 reviews)
1.3 (357 reviews)
Reviewer's quote

...A week with no response or acknowledgment is terrible customer service. Ill pull this review down as soon as someone gets in contact with me if they ever do..

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...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

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Website
1.7 (218 reviews)
2 (312 reviews)
Reviewer's quote

...There is no way to contact them on their website and my calls to their corporate office went unanswered or I received no response whatsoever to several voice mail messages that I left. They profess values and beliefs but they do not live by them. Never again!..

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Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

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Product or Service Quality
1.2 (198 reviews)
1.5 (250 reviews)
Reviewer's quote

...He's lies about a quality tenant he recommended and also returning the refund. He's much like the tenant, with zero integrity. I would not trust Keller Williams who employs someone like him..

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...Greystar just good at making the worst service even worse..

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Advertised vs Delivered
1.2 (186 reviews)
1.4 (219 reviews)
Reviewer's quote

I was going to purchase a property in Winnsboro,LA under a listing that was advertised I was in communication with Licensed Real Estate Martika Washington I signed a contract in the amount of $3000 for a listed property which they asked for a $200 deposit to HOLD until closing of the loan she asked...

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...Someone signed for it which means it was delivered. Such packages go to the management. Though I was home...

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Keller Williams Realty and Greystar Pros and Cons

Pros
  • No pros
  • Agent unethical
  • People and friends i met at the company
  • Property location
  • Location
  • Community size
Cons
  • Poor service
  • Disgusting business practice
  • Unprofessional and neglecting
  • Poor customer service
  • Management
  • Lack of concern

Keller Williams Realty and Greystar Most Positive Reviews

Top rated reviews
5

Dear nameless, though we both know who you are. This is Jolie Leydekkers. I would STRONGLY advise that you reconsider a...

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5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

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5

They are crooks they alterd my contract after it left my sight!! Yes you are right it sure did not benefit me!!!!!!

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5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

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Keller Williams Realty and Greystar Most Critical Reviews

Lowest rated reviews
1

I signed a contract for the home at 96 Harriett drive Lavonia, Ga 30553 Beasley Conner's is the subdivision!!! The...

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1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

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1

I used to be an agent at Keller Williams... The Worst decision I could have ever made! this particular brokerage claims...

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1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

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Keller Williams Realty and Greystar Latest Reviews

Recent published reviews
1

This company is also associate with a construction company. They have abandoned vehicles and trash from when they...

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No votes

Hey there,
I was a renter at Avana uptown in Atlanta Georgia. Ive tried numerous time to contact you Bill payable to pay...

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1

This would be a zero star if possible. AVOID Keller Williams at all costs. Avoid Rock Scaglione even more.
Rock Scaglione...

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2.6

I have sent several emails and no response from Manager. She is very unprofessional and this has much stress in many...

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Keller Williams Realty and Greystar Products and Services

Most reviewed product and services
  • Keller Williams Realty Realtor (263 reviews)
  • Keller Williams Realty Home Buying (62 reviews)
  • Keller Williams Realty Property Listing (22 reviews)
  • Greystar Apartment Rental (78 reviews)
  • Greystar Property Manager (43 reviews)
  • Greystar Property Rental (20 reviews)