Greystar vs Keller Williams Realty: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greystar and Keller Williams Realty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Greystar

Not enough votes

Keller Williams Realty

1.3

Greystar

Keller Williams Realty

Greystar and Keller Williams Realty Overview

Total reviews

740

625

Company responses

Issues resolved

Greystar was first mentioned on PissedConsumer on Oct 11, 2010 and since then this brand received 740 reviews. It is 115 reviews more than Keller Williams Realty received since Jul 12, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Keller Williams Realty customer support team than with Greystar customer service.

Greystar and Keller Williams Realty Consumer Ratings

Rank

216 out of 2345 in Real Estate category

280 out of 2345 in Real Estate category

Customer service

161 in category

190 in category

Website

210 in category

228 in category

Staff

147 in category

174 in category

According to consumer ratings and reviews, Greystar ranks 64 points higher in the Real Estate category than Keller Williams Realty. People gave Greystar 1.3 stars for Customer service criterion in Real Estate category and it is 514 points higher than the worst rated brand in this category. At the same time, Keller Williams Realty was rated 1.2 stars for Customer service criterion in this category and it is 485 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Greystar has a higher rating than Keller Williams Realty. Regarding Staff criterion, consumers gave Greystar 1.4 stars and it is 78% greater than other in category. Keller Williams Realty however was rated 1.2 stars and it is 74% greater than other in category.

Greystar and Keller Williams Realty Rating Details

Customer service

1.3 (333 reviews)

1.2 (274 reviews)

Reviewer's quote

Work orders are not address in a timely manner.Neighbors up stairs make entirely too much noise, complaints have been filed several times. Emergency is not treated as an emergency.Placed a work order in September, it still has not been completed.

Rockey

...I blame her for losing that property due to her poor performance in customer assistance. Imagine the what will be my reaction the next time I meet another agent from Keller Williams. Pablo Torrendell - pitconsulting@hotmail...

Pablo T

Website

2 (286 reviews)

1.7 (205 reviews)

Reviewer's quote

...Instead they stole it! I have put the details on my website, Greystarcrooks. com. They haven't asked me to take my website down, although they are aware of it..

Christopher L

...On Eric’s website (https://www. buyandsellhudsonvalleyhomes. com/about-eric/) he states the following: About Eric Vazquez: I’ve been in real estate since 2000...

Karen V

Staff

1.4 (253 reviews)

1.2 (222 reviews)

Reviewer's quote

This place is a joke, the staff is rude, unhelpful and doesn't enforce their own rules and regulations. Neighbors are allowed to disrupt others with no repercussions, my family and I have only been here 3 months and haven't had one night of good rest. Me, my husband and my toddler are woken up...

Kaidynce

...Hopefully the owner reads this and makes corrections with their staff..

Inger