PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greystar and Keller Williams Realty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greystar
Keller Williams Realty

Greystar and Keller Williams Realty Overview

Total reviews
740
625
Company responses
0
0
Issues resolved
4
10

Greystar was first mentioned on PissedConsumer on Oct 11, 2010 and since then this brand received 740 reviews. It is 115 reviews more than Keller Williams Realty received since Jul 12, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Keller Williams Realty customer support team than with Greystar customer service.

Greystar and Keller Williams Realty Consumer Ratings

Rank
216 out of 2345 in Real Estate category
280 out of 2345 in Real Estate category
Customer service
161 in category
190 in category
Website
210 in category
228 in category
Staff
147 in category
174 in category

According to consumer ratings and reviews, Greystar ranks 64 points higher in the Real Estate category than Keller Williams Realty. People gave Greystar 1.3 stars for Customer service criterion in Real Estate category and it is 514 points higher than the worst rated brand in this category. At the same time, Keller Williams Realty was rated 1.2 stars for Customer service criterion in this category and it is 485 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Greystar has a higher rating than Keller Williams Realty. Regarding Staff criterion, consumers gave Greystar 1.4 stars and it is 78% greater than other in category. Keller Williams Realty however was rated 1.2 stars and it is 74% greater than other in category.

Greystar and Keller Williams Realty Rating Details

Customer service
1.3 (333 reviews)
1.2 (274 reviews)
Reviewer's quote

Work orders are not address in a timely manner.Neighbors up stairs make entirely too much noise, complaints have been filed several times. Emergency is not treated as an emergency.Placed a work order in September, it still has not been completed.

Rockey

...I blame her for losing that property due to her poor performance in customer assistance. Imagine the what will be my reaction the next time I meet another agent from Keller Williams. Pablo Torrendell - pitconsulting@hotmail...

Pablo T
Website
2 (286 reviews)
1.7 (205 reviews)
Reviewer's quote

...Instead they stole it! I have put the details on my website, Greystarcrooks. com. They haven't asked me to take my website down, although they are aware of it..

Christopher L

...On Eric’s website (https://www. buyandsellhudsonvalleyhomes. com/about-eric/) he states the following: About Eric Vazquez: I’ve been in real estate since 2000...

Karen V
Staff
1.4 (253 reviews)
1.2 (222 reviews)
Reviewer's quote

This place is a joke, the staff is rude, unhelpful and doesn't enforce their own rules and regulations. Neighbors are allowed to disrupt others with no repercussions, my family and I have only been here 3 months and haven't had one night of good rest. Me, my husband and my toddler are woken up...

Kaidynce

...Hopefully the owner reads this and makes corrections with their staff..

Inger

Greystar and Keller Williams Realty Pros and Cons

Pros
  • Property location
  • Location
  • Community size
  • People and friends i met at the company
  • Ethical great service to clients
  • Agent unethical
Cons
  • Management
  • Poor customer service
  • Lack of concern
  • Poor service
  • Disgusting business practice
  • No profesionalism

Greystar and Keller Williams Realty Most Positive Reviews

Top rated reviews
5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

5

Dear nameless, though we both know who you are. This is Jolie Leydekkers. I would STRONGLY advise that you reconsider a...

Greystar and Keller Williams Realty Most Critical Reviews

Lowest rated reviews
No votes
1

I signed a contract for the home at 96 Harriett drive Lavonia, Ga 30553 Beasley Conner's is the subdivision!!! The...

Greystar and Keller Williams Realty Latest Reviews

Recent published reviews
2.2

We lived at round Grove apartments. Apartment number was #1417. We moved out over a month ago, and we were sent a bill f...

Read all 740 reviews

I sold my home in several years back. I've never had any problems with another realtor and I've owned a bunch of...

Read all 625 reviews

Greystar and Keller Williams Realty Products and Services

Most reviewed product and services
  • Greystar Apartment Rental (70 reviews)
  • Greystar Customer Care (52 reviews)
  • Greystar Property Manager (38 reviews)
  • Keller Williams Realty Realtor (261 reviews)
  • Keller Williams Realty Home Buying (56 reviews)
  • Keller Williams Realty Customer Care (37 reviews)