PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greystar and Keller Williams Realty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greystar
Keller Williams Realty

Greystar and Keller Williams Realty Overview

Total reviews
763
641
Company responses
0
0
Issues resolved
6
10

Greystar and Keller Williams Realty Consumer Ratings

Rank
213 out of 1637 in Real Estate category
320 out of 1637 in Real Estate category
Customer service
169 in category
203 in category
Website
175 in category
245 in category
Product or Service Quality
134 in category
161 in category
Price Affordability
174 in category
234 in category

Greystar and Keller Williams Realty Rating Details

Customer service
1.3 (347 reviews)
1.2 (283 reviews)
Reviewer's quote

...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

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...A week with no response or acknowledgment is terrible customer service. Ill pull this review down as soon as someone gets in contact with me if they ever do..

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Website
2 (302 reviews)
1.7 (212 reviews)
Reviewer's quote

Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

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...There is no way to contact them on their website and my calls to their corporate office went unanswered or I received no response whatsoever to several voice mail messages that I left. They profess values and beliefs but they do not live by them. Never again!..

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Product or Service Quality
1.5 (241 reviews)
1.2 (190 reviews)
Reviewer's quote

...Greystar just good at making the worst service even worse..

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...He's lies about a quality tenant he recommended and also returning the refund. He's much like the tenant, with zero integrity. I would not trust Keller Williams who employs someone like him..

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Price Affordability
1.9 (237 reviews)
1.4 (162 reviews)
Reviewer's quote

They are renovating everything when someone moves out and jacking up the price by $300/m so apartments are sitting empty, many are moving out or downsizing. The maintenance team is absolutely great, timely, efficient and friendly. Trash pick up is a mandatory payment and they usually don’t pick it...

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...I was getting numerous calls to reduce price of my house, even from the assistant. They made me feel like my house was slum, in realty, I had above average ratings from the showings. I’m not happy with their ingratitude for all the businesses we gave them...

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Greystar and Keller Williams Realty Pros and Cons

Pros
  • Property location
  • Location
  • Community size
  • People and friends i met at the company
  • No pros
  • Ethical great service to clients
Cons
  • Management
  • Poor customer service
  • Lack of concern
  • Poor service
  • Disgusting business practice
  • No profesionalism

Greystar and Keller Williams Realty Most Positive Reviews

Top rated reviews
5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

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5

Dear nameless, though we both know who you are. This is Jolie Leydekkers. I would STRONGLY advise that you reconsider a...

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5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

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5

They are crooks they alterd my contract after it left my sight!! Yes you are right it sure did not benefit me!!!!!!

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Greystar and Keller Williams Realty Most Critical Reviews

Lowest rated reviews
1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

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1

I signed a contract for the home at 96 Harriett drive Lavonia, Ga 30553 Beasley Conner's is the subdivision!!! The...

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1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

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1

I used to be an agent at Keller Williams... The Worst decision I could have ever made! this particular brokerage claims...

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Greystar and Keller Williams Realty Latest Reviews

Recent published reviews
No votes

For my daughter’s bday in May and during quarantine, I thought it would be cute to put in the window a bday sign and HON...

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1

Agent Malinda Vinklarek/Broker Jean Grubb of Keller Williams Bastrop, TX office grossly misrepresented the size of a...

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3

I owe you company an eviction judgement of $1,032. I just need to know how to pay it. I lived in Avana 3131 on SW 89th...

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1

My lease has Keller Williams on it and Im trying to see if you all have an affiliation with my lease or if its...

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Greystar and Keller Williams Realty Products and Services

Most reviewed product and services
  • Greystar Apartment Rental (73 reviews)
  • Greystar Customer Care (53 reviews)
  • Greystar Property Manager (40 reviews)
  • Keller Williams Realty Realtor (262 reviews)
  • Keller Williams Realty Home Buying (57 reviews)
  • Keller Williams Realty Customer Care (37 reviews)