PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greystar and Keller Williams Realty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greystar
Keller Williams Realty

Greystar and Keller Williams Realty Overview

Total reviews 777 659
Company responses 0 0
Issues resolved 6 10

Greystar and Keller Williams Realty Consumer Ratings

Rank
224 out of 1668 in Real Estate category
340 out of 1668 in Real Estate category
Customer service
187 in category
214 in category
Website
180 in category
266 in category
Product or Service Quality
141 in category
175 in category
Price Affordability
189 in category
248 in category

Greystar and Keller Williams Realty Rating Details

Customer service
1.3 (358 reviews)
1.2 (292 reviews)
Reviewer's quote

...All around they have poor customer service and are a very greedy company! Greystar takes the word of the cleaning company that a vacant apartment needs to be cleaned, without a walk through. The apartment management never even looks to see if the apartment needs cleaning or not..

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...A week with no response or acknowledgment is terrible customer service. Ill pull this review down as soon as someone gets in contact with me if they ever do..

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Website
2 (313 reviews)
1.7 (218 reviews)
Reviewer's quote

Instead I was ushered to a 2nd floor unit in building 8(which was not one of the units available on the website at that time). Tara talked very highly of the new amenities; new hard wood flooring, new bathroom, and the only one in the property with a keyless entry (LATCH), which honestly was the...

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...There is no way to contact them on their website and my calls to their corporate office went unanswered or I received no response whatsoever to several voice mail messages that I left. They profess values and beliefs but they do not live by them. Never again!..

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Product or Service Quality
1.5 (251 reviews)
1.2 (198 reviews)
Reviewer's quote

...Greystar just good at making the worst service even worse..

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...He's lies about a quality tenant he recommended and also returning the refund. He's much like the tenant, with zero integrity. I would not trust Keller Williams who employs someone like him..

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Price Affordability
1.9 (248 reviews)
1.4 (168 reviews)
Reviewer's quote

They are renovating everything when someone moves out and jacking up the price by $300/m so apartments are sitting empty, many are moving out or downsizing. The maintenance team is absolutely great, timely, efficient and friendly. Trash pick up is a mandatory payment and they usually don’t pick it...

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...I was getting numerous calls to reduce price of my house, even from the assistant. They made me feel like my house was slum, in realty, I had above average ratings from the showings. I’m not happy with their ingratitude for all the businesses we gave them...

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Greystar and Keller Williams Realty Pros and Cons

Pros
  • Property location
  • Location
  • Community size
  • No pros
  • Agent unethical
  • People and friends i met at the company
Cons
  • Poor customer service
  • Management
  • Lack of concern
  • Poor service
  • Disgusting business practice
  • Unprofessional and neglecting

Greystar and Keller Williams Realty Most Positive Reviews

Top rated reviews
5

My apartment floods every time is rains I am told they are working on it. Apparently it takes a year to work on it and...

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5

Dear nameless, though we both know who you are. This is Jolie Leydekkers. I would STRONGLY advise that you reconsider a...

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5

For the first three years living here was fine. NOW almost overnight this property has gone to ***. Everything is old...

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5

They are crooks they alterd my contract after it left my sight!! Yes you are right it sure did not benefit me!!!!!!

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Greystar and Keller Williams Realty Most Critical Reviews

Lowest rated reviews
1

I live at Remington Park Apartments in Houston. The manager, Yolanda Burks is rude and incompetent. There was...

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1

I signed a contract for the home at 96 Harriett drive Lavonia, Ga 30553 Beasley Conner's is the subdivision!!! The...

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1

THIS IS AN ACTUAL EMAIL SENT TO CORPORATE MANAGEMENT! THEY OFFERED ME $1000 TO KEEP MY MOUTH SHUT ABOUT THE DEPLORABLE C...

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1

I used to be an agent at Keller Williams... The Worst decision I could have ever made! this particular brokerage claims...

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Greystar and Keller Williams Realty Latest Reviews

Recent published reviews
1

Most miserable experience ever. Their Management Team at Creekside at Highlands Ranch is unable to provide a peaceful...

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1

This company is also associate with a construction company. They have abandoned vehicles and trash from when they...

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No votes

Hey there,
I was a renter at Avana uptown in Atlanta Georgia. Ive tried numerous time to contact you Bill payable to pay...

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1

This would be a zero star if possible. AVOID Keller Williams at all costs. Avoid Rock Scaglione even more.
Rock Scaglione...

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Greystar and Keller Williams Realty Products and Services

Most reviewed product and services
  • Greystar Apartment Rental (78 reviews)
  • Greystar Property Manager (43 reviews)
  • Greystar Property Rental (20 reviews)
  • Keller Williams Realty Realtor (263 reviews)
  • Keller Williams Realty Home Buying (62 reviews)
  • Keller Williams Realty Property Listing (22 reviews)