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Greyhound

Transport
Has verified representatives
  • 0 ISSUES RESOLVED
  • 710 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $936 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Number of Destinations
  • Bus drivers attitude 8
  • That i could purchase online 5
  • Price 4
  • Cheap 3
  • Richmond virginia staff 2

Customers don't like

  • Customer service9
  • Bad service6
  • Worst costumer service ever3
  • No service for purchased ticket3
  • Late depatures3
Delete
  • 0 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $580 CLAIMED LOSSES
  • $116 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Number of Destinations
  • Eventually getting to my destination 1

Customers don't like

  • Wheelchair lift not operating smoothly leading to delay1
  • No contact for the refund department1
  • Having to buy a second ticket to not fix the issue1
  • Dealing with bandits1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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