Megabus vs Greyhound
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Megabus and Greyhound as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Megabus and Greyhound Overview
Total reviews | 3129 | 2164 |
Company responses | 0 | 0 |
Issues resolved | 7 | 18 |
Megabus and Greyhound Consumer Ratings
Megabus and Greyhound Rating Details
Megabus and Greyhound Pros and Cons
- Price
- Price range
- Safe driving
- That i could purchase online
- Bus drivers attitude
- Price
- Poor customer service
- Refund policy
- Rude driver
- Customer service
- Bad service
- Terrible customer service
Megabus and Greyhound Most Positive Reviews
I had a resetvation for8/8/15 to columbus the bus that was the one i was to board said atlanta i need a refund...
own the first of june i road the bus from new iberia. to houston tx it was to leave at 10.35 but it. was almost 12 an i...
I was able to talk to this man who helped me a lot thank you so much! I did not realize it I could come to and from...
i just had a buss leave ten minutes early and missed it. They lied say it left on time...
Megabus and Greyhound Most Critical Reviews
Idella Corley - Megabus is horrible! My daughter booked a reservation to travel from New Orleans, LA to Atlanta, GA (8...
So my bus was 2 hours late and then on the way Jacksonville Florida she was going 40 mph on the freeway and then after...
my 17-year-old daughter was booked on the 10:30 AM mega bus out of San Jose California to arrive into Burbank. The...
We were in such a situation that We needed to move from SAN FRANCISCO, CA to Pensilvania and the only thing We could...
Megabus and Greyhound Latest Reviews
I have not been able to contact anyone yet to inquire about which bus to take or where to take it from
I bought a ticket for a one way trip from Rockford, Illinois to St. Paul, Minnesota. To avoid a three hour layover in...
I was coming from Baltimore Md to NYC and my speaker was still on the bus and it left.
Res#49-1686-****24-m21r-2240-bal-n...
Tried to get refund. No response and that department does not take calls. Dont respond to emails and dont answer calls,...
They both lack a real-time support presence for riders leaving that day. Itโs hard to get a hold of anyone to get updates on your late bus
Product or Service Quality
Megabus has a better product as you canโt compete with a double decker with glass as a roof.
Greyhound has rarely had wifi working, outlets operable or a decently smooth suspension.
I have something else to compare
I have never been robbed on megabus, whereas with greyhound, even their drivers are smong those who are in some sort of crime ring that are on majority of the buses. Just pay attention to how many board the bus with no suitcases.
Greyhound pretends to have customer service but only want to sell tickets.
Product or Service Quality
Greyhound it's worth the money you save.
You are treated like cargo the whole experience is demoralizing
I have something else to compare
Greyhound and Mega bus are now owned by the same sorry owners. It's best to travel another way
I can't say because I haven't used or spoken to Greyhound. It couldn't possibly be worse than Megabus.com which has the worst customer service there ever was.
Product or Service Quality
I hear the quality on Megabus is very bad.
I think that Greyhound is much better.
I have something else to compare
Megabus still hasn't refunded my money for a fraudulent charge on my account.
I think Greyhound would have given me a refund. Lyft was also charged by the same criminal and they refunded me very quickly
I used Greyhound for 8 years, never was late, they helped me out in special situation. Even when I was late they easily switch my ticket to the next bus without charging.
Megabus, used it once from Brockville, no stop sign or anybody in charge on the pick up spot, arrived late to the destination 2 hours, rude behavior from the driver and they did not accept their responsibility.
They just screw their customer and do not care. Beside, Greayhound is half price of Megabus
How would you compare Megabus vs Greyhound?
I love MEGABUS itโs way way way better than greyhound the price, you get to your destination quicker, and cleaner..
Product or Service Quality
I love MEGABUS
Greyhound is the worst bus line in history
Product or Service Quality
Stinks
I have something else to compare
Trailways
The customer service reps are very fast and courteous,and they do care. I give them a 100% rating.
For Megabus. Greyhound bus services are on my dirt list.
Product or Service Quality
The doors and windows on Megabus are less squeaky and noisy, unlike greyhound bus.
The overall cleanliness of Megabus is outstanding. 100% rating.