PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Latam Airlines and Greyhound as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greyhound

Greyhound

Has Verified Representatives
1.7
Latam Airlines
Greyhound

Latam Airlines and Greyhound Overview

Total reviews
7
935
Company responses
0
0
Issues resolved
0
3

Latam Airlines and Greyhound Consumer Ratings

Rank
113 out of 430 in Transport category
92 out of 430 in Transport category
Price Affordability
134 in category
77 in category
Value for money
93 in category
89 in category
Product or Service Quality
45 in category
76 in category
Customer service
30 in category
65 in category

Latam Airlines and Greyhound Rating Details

Price Affordability
1.5 (4 reviews)
2.1 (271 reviews)
Reviewer's quote

It is incomprehensible that I have tried so many times to get in contact with them and still no answer or response. I have reached via social media: Facebook/Twitter/instagram even responding to the links they provided and yet after two weeks still no answer. How is it possible that even if you try...

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...The lady at the counter told me 3 days ago that I could buy the ticket just before my arrival but the price may change for couple of bucks more. Result..

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Value for money
1.5 (4 reviews)
1.5 (211 reviews)
Reviewer's quote

why would you charge 6,000 usd in a worlwide pandemic?? have you stupid people lost your mind?

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...I have my bank statement which shows how Greyhound took all of my money..

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Product or Service Quality
1.8 (4 reviews)
1.4 (286 reviews)
Reviewer's quote

I flew LATAM Airlines Flight LA 1310 on Oct 31, 2018 From Buenos Aires to Asuncion, Paraguay. They did not have ANY vegetarian meals and also broke the zipper pull of my checked baggage so now its very difficult to open and close the bag. When I filed a complaint on this, I was told:"Unfortunately,...

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...CUSTOMER SERVICE SUCKS AND DOES NOT CARE. LOST MY PACKAGE TWICE AND GET THE RUNAROUND AND LIES EVERYTIME I CALL. NO REFUNDS, NO CLAIMS..

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Customer service
1.8 (4 reviews)
1.3 (314 reviews)
Reviewer's quote

I should have written LA503 in my complaint #991323. Also I should mention this is the first time I have flown on LAN US-Chile as normally travel on AA. It has not been a good experience having my cell phones stolen from my backpack in the overhead locker whilst I was sleeping. I know for certain I...

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Now I've been told the following after over an hour on the phone with various customer service people: "actually, you can only change the date not the location" (website says otherwise) "had you bought an economy or economy plus ticket we could change the location and date but since you bought...

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Latam Airlines and Greyhound Pros and Cons

Pros
No votes
  • Bus drivers attitude
  • That i could purchase online
  • Price
Cons
  • Loose seat
  • Food
  • Fact that i had items stolen from the overhead compartment
  • Bad service
  • Customer service
  • Worst costumer service ever

Latam Airlines and Greyhound Most Positive Reviews

Top rated reviews
3.4

I should have written LA503 in my complaint #991323. Also I should mention this is the first time I have flown on LAN...

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5

On a bus right now traveling from Claremont, Ca to Las Vegas, Nv. and the electric plugs do not work. Schedule # 6006....

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No votes
5

i just had a buss leave ten minutes early and missed it. They lied say it left on time...

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Latam Airlines and Greyhound Most Critical Reviews

Lowest rated reviews
1

I flew LATAM Airlines Flight LA 1310 on Oct 31, 2018 From Buenos Aires to Asuncion, Paraguay. They did not have ANY vege...

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1

I am a commercial driver and have had to use greyhound more times than I care to remember to get to trucks and...

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1

why would you charge 6,000 usd in a worlwide pandemic?? have you stupid people lost your mind?

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1

This is by far the worst experience I had riding a bus, and I've had nothing but homeless people, and crackheads on the...

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Latam Airlines and Greyhound Latest Reviews

Recent published reviews
No votes

I want to buy a plane ticket from Paraguay or Brasil for July 2020. How do I check to see if there are any restrictions...

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No votes

I have paid $400 for 2 adults and their is no wifi for witch i have paid to have and their is no electricity in the...

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1

It is incomprehensible that I have tried so many times to get in contact with them and still no answer or response. I...

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No votes

greyhound wants to control peoples lives and are not just a transportation company. they targeted me and others like me...

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Latam Airlines and Greyhound Products and Services

Most reviewed product and services
  • Latam Airlines Baggage Policy (1 review)
  • Greyhound Bus Service (435 reviews)
  • Greyhound Customer Care (60 reviews)
  • Greyhound Vehicle Driver (54 reviews)