PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mercury Auto Transport and Greyhound Package Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mercury Auto Transport
Greyhound Package Express

Mercury Auto Transport and Greyhound Package Express Overview

Total reviews 40 2
Company responses 0 0
Issues resolved 0 0

Mercury Auto Transport and Greyhound Package Express Consumer Ratings

Rank
36 out of 1073 in Transportation and Logistics category
27 out of 1073 in Transportation and Logistics category
Customer service
32 in category
18 in category
Value for money
31 in category
29 in category
Tracking Tool
28 in category
24 in category
Insurance Quality
24 in category
21 in category

Mercury Auto Transport and Greyhound Package Express Rating Details

Customer service
3.2 (21 reviews)
5 (1 review)
Reviewer's quote

...Never use this company the suck so bad in the customer service area to the point where it's actually pathetic. ..

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...Customer service on the phone and in the station were both very helpful. The issue was resolved fairly quickly..

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Value for money
3.6 (20 reviews)
4 (1 review)
Reviewer's quote

He also seemed genuinely concerned to get me the best deal because I was a full-time student and didn't have a lot of extra money to spend on car troubles. The car arrived within two weeks of requesting it and in perfect condition with no troubles. I looked at a bunch of different carriers but Jim...

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No items

Tracking Tool
3.1 (17 reviews)
4 (1 review)
Reviewer's quote

Jim Gozde was very helpful . I can't say the same for Express auto transporter Corp . Finally picking up the car two days after the promised day. Poor communication

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Insurance Quality
3.7 (15 reviews)
4 (1 review)
Reviewer's quote

It was agreed upon that I would meet the driver at a gas station near my home. The gas station is a pull through and accommodates rigs. The driver passed the gas station and about a mile up the road he pulled off to the shoulder of a very busy highway and unloaded it on the side of the highway. He...

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Mercury Auto Transport and Greyhound Package Express Pros and Cons

Pros
  • Communication
  • On time
  • Honesty
No votes
Cons
  • Rudeness
  • Unprofessionalism
  • Lack of service
No votes

Mercury Auto Transport and Greyhound Package Express Most Positive Reviews

Top rated reviews
5

Just shipped my 2 cars working with Joel again. He always gets the best price for me and gets it booked with a carrier...

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4.2

I did not receive the shipping number label and there was confusion around the drop off time. Had to reschedule on the s...

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5

I had a contract with another carrier but they cancelled on me the day before my pickup. I called Jeff at Mercury Auto...

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No votes

Mercury Auto Transport and Greyhound Package Express Most Critical Reviews

Lowest rated reviews
1

My boyfriend and I recently found ourselves stranded in Los Altos, CA, several hundred miles from our Orange County home...

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No votes
1

I sure wish I had saw your complaint before I used this company. They are the worst. My dad had a date for his surgery...

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No votes

Mercury Auto Transport and Greyhound Package Express Latest Reviews

Recent published reviews
No votes

I recently worked with candy Kelly of Mercury Auto Transport to get a 2019 Yukon moved from Las Vegas to Bozeman...

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No votes

Greyhound sent me to my home city bus station from phone reps who know nothing stood in a three hour line to be told by...

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5

Jim Gozde was very helpful . I can't say the same for Express auto transporter Corp . Finally picking up the car two...

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No votes

Mercury Auto Transport and Greyhound Package Express Products and Services

Most reviewed product and services
  • Mercury Auto Transport Car Transportation Service (15 reviews)
  • Mercury Auto Transport Transportation Service (2 reviews)
  • Mercury Auto Transport Vehicle Driver (1 review)
  • Greyhound Package Express Automotive Sunroof Transportation Service (2 reviews)