PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greyhound Package Express and Mercury Auto Transport as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greyhound Package Express
Mercury Auto Transport

Greyhound Package Express and Mercury Auto Transport Overview

Total reviews 2 42
Company responses 0 0
Issues resolved 0 0

Greyhound Package Express and Mercury Auto Transport Consumer Ratings

Rank
27 out of 1093 in Transportation and Logistics category
39 out of 1093 in Transportation and Logistics category
Warranty
18 in category
22 in category
Tracking Tool
24 in category
41 in category
Customer service
18 in category
32 in category
Value for money
30 in category
33 in category

Greyhound Package Express and Mercury Auto Transport Rating Details

Warranty
4 (1 review)
3.4 (15 reviews)
Reviewer's quote

I did not receive the shipping number label and there was confusion around the drop off time. Had to reschedule on the spot.Customer service on the phone and in the station were both very helpful. The issue was resolved fairly quickly.

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Car was picked up at 10:30 PM, by 1:30 AM received a phone call about my car been stolen, up to that point Mercury Auto Transport has been following up with constant updates, they didn't know that car has been stolen when I called them 10 hours later, once notified, their communication and...

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Tracking Tool
4 (1 review)
2.9 (18 reviews)
Reviewer's quote

No items

Jim Gozde was very helpful . I can't say the same for Express auto transporter Corp . Finally picking up the car two days after the promised day. Poor communication

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Customer service
5 (1 review)
3 (23 reviews)
Reviewer's quote

No items

...Never use this company the suck so bad in the customer service area to the point where it's actually pathetic. ..

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Value for money
4 (1 review)
3.3 (22 reviews)
Reviewer's quote

No items

...DO NOT BELIEVE ANYTHING THEY SAY, YOU WILL BE RIPPED OFF and YOUR CONTRACT MEANS NOTHING, KEEP YOUR MONEY OR ELSE, GO ELSEWHERE..

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Greyhound Package Express and Mercury Auto Transport Pros and Cons

Pros
No votes
  • Communication
  • On time
  • Honesty
Cons
No votes
  • Rudeness
  • Unprofessionalism
  • Lack of service

Greyhound Package Express and Mercury Auto Transport Most Positive Reviews

Top rated reviews
4.2

I did not receive the shipping number label and there was confusion around the drop off time. Had to reschedule on the s...

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5

Just shipped my 2 cars working with Joel again. He always gets the best price for me and gets it booked with a carrier...

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No votes
5

I had a contract with another carrier but they cancelled on me the day before my pickup. I called Jeff at Mercury Auto...

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Greyhound Package Express and Mercury Auto Transport Most Critical Reviews

Lowest rated reviews
No votes
1

My boyfriend and I recently found ourselves stranded in Los Altos, CA, several hundred miles from our Orange County home...

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No votes
1

I sure wish I had saw your complaint before I used this company. They are the worst. My dad had a date for his surgery...

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Greyhound Package Express and Mercury Auto Transport Latest Reviews

Recent published reviews
No votes

Greyhound sent me to my home city bus station from phone reps who know nothing stood in a three hour line to be told by...

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1.2

Car was picked up at 10:30 PM, by 1:30 AM received a phone call about my car been stolen, up to that point Mercury Auto...

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No votes
1

After shopping around for the lowest possible price, I signed a contract with Mercury, but they DID NOT honor the contra...

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Greyhound Package Express and Mercury Auto Transport Products and Services

Most reviewed product and services
  • Greyhound Package Express Automotive Sunroof Transportation Service (2 reviews)
  • Mercury Auto Transport Car Transportation Service (17 reviews)
  • Mercury Auto Transport Transportation Service (2 reviews)
  • Mercury Auto Transport Vehicle Driver (1 review)