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Greentree Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 791 TOTAL REVIEWS
  • $202.7M CLAIMED LOSSES
  • $1.2M AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • No problems with payments 4
  • Terms met 2
  • This company lays to their customers 2

Customers don't like

  • Lack of customer service24
  • Rude staff18
  • Delays in response9
  • Charges for online payment7
  • Unethical5
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USAA

Loans and Mortgages
  • 7 ISSUES RESOLVED
  • 945 TOTAL REVIEWS
  • $3.7M CLAIMED LOSSES
  • $14.7K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Easy to access by phone 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Customer service15
  • Being treated like a criminal12
  • Incompetent employees7
  • Did not resove issue6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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