Greentree Servicing vs Shellpoint Mortgage Servicing

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Greentree Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 790 TOTAL REVIEWS
  • $202.7M CLAIMED LOSSES
  • $1.2M AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • No problems with payments 4
  • Terms met 2
  • This company lays to their customers 2

Customers don't like

  • Lack of customer service24
  • Rude staff18
  • Delays in response9
  • Charges for online payment7
  • Unethical5

Products by Greentree Servicing

No items

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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $56.3K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Helpful on phone no follow thru 3
  • Friendly but dim customer servie 2
  • Friendly staff 2

Customers don't like

  • Incompetent processing7
  • Dishonest7
  • Lack of customer service6
  • Rude6
  • Its incompetence5

Products by Shellpoint Mortgage Servicing

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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