PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greentree Servicing and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greentree Servicing
Quicken Loans

Greentree Servicing and Quicken Loans Overview

Total reviews
800
894
Company responses
1
0
Issues resolved
0
4

Quicken Loans was first mentioned on PissedConsumer on Jun 19, 2007 and since then this brand received 894 reviews. It is 94 reviews more than Greentree Servicing received since Aug 21, 2007.

Greentree Servicing and Quicken Loans Consumer Ratings

Rank
211 out of 1293 in Loans and Mortgages category
137 out of 1293 in Loans and Mortgages category
Product or Service Quality
178 in category
119 in category
Interest Rate
183 in category
95 in category
Customer service
191 in category
146 in category

According to consumer ratings and reviews, Quicken Loans ranks 74 points higher in the Loans and Mortgages category than Greentree Servicing. People gave Greentree Servicing 1.1 stars for Product or Service Quality criterion in Loans and Mortgages category and it is 155 points higher than the worst rated brand in this category. At the same time, Quicken Loans was rated 1.4 stars for Product or Service Quality criterion in this category and it is 214 points higher than the worst rated brand in this category. If we look at Interest Rate criterion, than we see that Quicken Loans has a higher rating than Greentree Servicing. Regarding Customer service criterion, consumers gave Greentree Servicing 1 stars and it is 57% worse than other in category. Quicken Loans however was rated 1.3 stars and it is 56% greater than other in category.

Greentree Servicing and Quicken Loans Rating Details

Product or Service Quality
1.1 (51 reviews)
1.4 (295 reviews)
Reviewer's quote

My late husband and I were buying a home in Salt Lake. The mortgage had been taken over by Green tree. The year was 2008. We paid the mortgage every month. Then on Oct 17, 2008, my husband was killed in a one vehicle rollover. I was devastated. The mortgage had already been paid for the month of...

Arjay

STOP CALLING ME .I AM NOT INTERESTED

Ken R
Interest Rate
1.3 (48 reviews)
1.9 (248 reviews)
Reviewer's quote

They never paid my bonus, changed the interest rate on mortgage, changed their name to Ditech and continued to do terrible things till they went Ch. 11 in 2/19! Now they have my money and new nefarious servicer, Loan Care, refuses to accept my bank statements for years of on-time payments. Saying...

Carlus

...Final closing disclosure had an interest rate of 4. 5% and 2. 5 discount points at about $7,000 The 4...

PissedConsumer1556793
Customer service
1 (46 reviews)
1.3 (325 reviews)
Reviewer's quote

Our mortgage was originally with GMAC, in 2011 it was sold to Greentree. We pay our mortgage bi-weekly and the company we used for GMAC said they can send our payments to Greentree. Everything was set to go. First few months all was OK. I get a call from my husband saying did you pay the mortgage?...

PissedConsumer912963

...One of the wort customer service ever. Don't be fooled by the fancy commercials. I had a mortgage with them for about 2 years now...

M F

Greentree Servicing and Quicken Loans Pros and Cons

Pros
  • No problems with payments
  • This company lays to their customers
  • Terms met
  • Website
  • Interest rate
  • Customer service
Cons
  • Rude staff
  • Lack of customer service
  • Charges for online payment
  • Customer service
  • Totally incompetent
  • Whole process

Greentree Servicing and Quicken Loans Most Positive Reviews

Top rated reviews
5

My experience with Green Tree (GT) has been short lived, yet with no problems even after refinancing the loan with anoth...

5

After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...

Greentree Servicing and Quicken Loans Most Critical Reviews

Lowest rated reviews
1

I was unable to make my payment for one month I called and explained why I was late! The person I spoke to was understan...

1

I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the...

Greentree Servicing and Quicken Loans Latest Reviews

Recent published reviews

I would like to apply for a loan for 3,000

Read all 800 reviews

Gave $500 deposit loan not approved and person responsible Justin Gordon does not return my calls.

Read all 894 reviews

Greentree Servicing and Quicken Loans Products and Services

Most reviewed product and services
  • Greentree Servicing Mortgage (300 reviews)
  • Greentree Servicing Loan (123 reviews)
  • Greentree Servicing Customer Care (20 reviews)
  • Quicken Loans Loan (229 reviews)
  • Quicken Loans Refinance (150 reviews)
  • Quicken Loans Mortgage (127 reviews)