PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greentree Servicing and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greentree Servicing
Quicken Loans

Greentree Servicing and Quicken Loans Overview

Total reviews
800
898
Company responses
1
0
Issues resolved
0
4

Quicken Loans was first mentioned on PissedConsumer on Jun 19, 2007 and since then this brand received 898 reviews. It is 98 reviews more than Greentree Servicing received since Aug 21, 2007.

Greentree Servicing and Quicken Loans Consumer Ratings

Rank
216 out of 1191 in Loans and Mortgages category
137 out of 1191 in Loans and Mortgages category
Product or Service Quality
179 in category
120 in category
Interest Rate
185 in category
95 in category
Customer service
192 in category
146 in category

According to consumer ratings and reviews, Quicken Loans ranks 79 points higher in the Loans and Mortgages category than Greentree Servicing. People gave Greentree Servicing 1.1 stars for Product or Service Quality criterion in Loans and Mortgages category and it is 156 points higher than the worst rated brand in this category. At the same time, Quicken Loans was rated 1.4 stars for Product or Service Quality criterion in this category and it is 215 points higher than the worst rated brand in this category. If we look at Interest Rate criterion, than we see that Quicken Loans has a higher rating than Greentree Servicing. Regarding Customer service criterion, consumers gave Greentree Servicing 1 stars and it is 57% worse than other in category. Quicken Loans however was rated 1.3 stars and it is 56% greater than other in category.

Greentree Servicing and Quicken Loans Rating Details

Product or Service Quality
1.1 (51 reviews)
1.4 (298 reviews)
Reviewer's quote

...It was over 700 bty ,The entire drawn out affair was leading up to getting me to sign up for there credit repair service. I got a personal loan with no trouble from an other service..

PissedConsumer1581182

...One of the wort customer service ever. Don't be fooled by the fancy commercials. I had a mortgage with them for about 2 years now...

M F
Interest Rate
1.3 (48 reviews)
1.9 (250 reviews)
Reviewer's quote

They never paid my bonus, changed the interest rate on mortgage, changed their name to Ditech and continued to do terrible things till they went Ch. 11 in 2/19! Now they have my money and new nefarious servicer, Loan Care, refuses to accept my bank statements for years of on-time payments. Saying...

Carlus

...Final closing disclosure had an interest rate of 4. 5% and 2. 5 discount points at about $7,000 The 4...

PissedConsumer1556793
Customer service
1 (46 reviews)
1.3 (328 reviews)
Reviewer's quote

...Waiting for reassesment of bill, they hurt my credit rating, and customer service was no help. They all read a script and dont help you at all. They have no power to help and dont care, I have never made a late payment and I am furious of how this was handled...

PissedConsumer665908

...Bad, bad, bad customer service..

PissedConsumer1622213

Greentree Servicing and Quicken Loans Pros and Cons

Pros
  • No problems with payments
  • This company lays to their customers
  • Terms met
  • Website
  • Interest rate
  • Getting refused a loan so i could escape them
Cons
  • Rude staff
  • Lack of customer service
  • Charges for online payment
  • Customer service
  • Totally incompetent
  • Whole process

Greentree Servicing and Quicken Loans Most Positive Reviews

Top rated reviews
5

My experience with Green Tree (GT) has been short lived, yet with no problems even after refinancing the loan with anoth...

5

After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...

Greentree Servicing and Quicken Loans Most Critical Reviews

Lowest rated reviews
1

I was unable to make my payment for one month I called and explained why I was late! The person I spoke to was understan...

1

I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the...

Greentree Servicing and Quicken Loans Latest Reviews

Recent published reviews

I would like to apply for a loan for 3,000

Read all 800 reviews
5

The took $500 from me twice and now they are telling me I need $125,000 in assets to qualify for a FHA loan. They make...

Read all 898 reviews

Greentree Servicing and Quicken Loans Products and Services

Most reviewed product and services
  • Greentree Servicing Mortgage (300 reviews)
  • Greentree Servicing Loan (123 reviews)
  • Greentree Servicing Customer Care (20 reviews)
  • Quicken Loans Loan (229 reviews)
  • Quicken Loans Refinance (152 reviews)
  • Quicken Loans Mortgage (129 reviews)