PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Ocwen and Greentree Servicing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Ocwen was first mentioned on PissedConsumer on Sep 26, 2007 and since then this brand received 1484 reviews. It is 684 reviews more than Greentree Servicing received since Aug 21, 2007.
Ocwen and Greentree Servicing Consumer Ratings
Rank
179
out of 1293 in Loans and Mortgages category
211
out of 1293 in Loans and Mortgages category
Customer service
170
in category
192
in category
Product or Service Quality
183
in category
179
in category
Website
179
in category
170
in category
According to consumer ratings and reviews, Ocwen ranks 32 points higher in the Loans and Mortgages category than Greentree Servicing.
People gave Ocwen 1.2 stars for Customer service criterion in Loans and Mortgages category and it is 182 points higher than the worst rated brand in this category.
At the same time, Greentree Servicing was rated 1 stars for Customer service criterion in this category and it is 160 points higher than the worst rated brand in this category.
If we look at Product or Service Quality criterion, than we see that Greentree Servicing has a higher rating than Greentree Servicing.
Regarding Website criterion, consumers gave Ocwen 1.5 stars and it is 51% worse than other in category.
Greentree Servicing however was rated 1.5 stars and it is 52% greater than other in category.
Ocwen and Greentree Servicing Rating Details
Customer service
1.2 (295 reviews)
1 (46 reviews)
Reviewer's quote
...just another knife in the back of a good customer like me and why is congress not checking on these sort of violators and in particular why not good ole boy Don Trump himself?..
Kenneth Q
Had a HAMP in place. Citi-MOrtgage sent back to Fannie Mae who sent to Green Tree. They never paid my bonus, changed the interest rate on mortgage, changed their name to Ditech and continued to do terrible things till they went Ch. 11 in 2/19! Now they have my money and new nefarious servicer, Loan...
Carlus
Product or Service Quality
1.1 (277 reviews)
1.1 (51 reviews)
Reviewer's quote
They accepted my payments for ALL of 2018. I have PROOF thru my bank statements that I paid AND THEY ACCEPTED PAYMENT, yet they’ve posted on credit bureaus I did not. I can PROVE fraud! They are frauds, liars and need to be brought up on RICO warrants. The liars foreclosed on my home in 2019 based...
PissedConsumer1660357
My late husband and I were buying a home in Salt Lake. The mortgage had been taken over by Green tree. The year was 2008. We paid the mortgage every month. Then on Oct 17, 2008, my husband was killed in a one vehicle rollover. I was devastated. The mortgage had already been paid for the month of...
Arjay
Website
1.5 (270 reviews)
1.5 (42 reviews)
Reviewer's quote
Today they tried to explain that my escrow had changed and that was why June wasn't paid entirely but I had no idea about this till I went to the website today. They lie and no-one can help me defeat this servicing company. I need to make yet another class action suit against them, so others don't...
Cheryl D
Released pmt from my bank then looked on website and pmt was different AGAIN! Said I owed a !late payment from 2014, when I was with CITIBANK! NO NO NO! How can they do this to me every month when my pmt is there the day before it is due??? Got to get away from these people they are scammers!!!!!!...
PissedConsumer671798
Ocwen and Greentree Servicing Pros and Cons
Pros
One person that tried to help me
Loan modification staff is competent and fair
Didnt
No problems with payments
This company lays to their customers
Terms met
Cons
Absolutely no customer service
No clear answers
Lost paperwork
Rude staff
Lack of customer service
Charges for online payment
Ocwen and Greentree Servicing Most Positive Reviews
Top rated reviews
5
I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...
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