PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ocwen and Greentree Servicing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ocwen
Greentree Servicing

Ocwen and Greentree Servicing Overview

Total reviews
1484
800
Company responses
0
1
Issues resolved
5
0

Ocwen was first mentioned on PissedConsumer on Sep 26, 2007 and since then this brand received 1484 reviews. It is 684 reviews more than Greentree Servicing received since Aug 21, 2007.

Ocwen and Greentree Servicing Consumer Ratings

Rank
179 out of 1293 in Loans and Mortgages category
211 out of 1293 in Loans and Mortgages category
Customer service
170 in category
192 in category
Product or Service Quality
183 in category
179 in category
Website
179 in category
170 in category

According to consumer ratings and reviews, Ocwen ranks 32 points higher in the Loans and Mortgages category than Greentree Servicing. People gave Ocwen 1.2 stars for Customer service criterion in Loans and Mortgages category and it is 182 points higher than the worst rated brand in this category. At the same time, Greentree Servicing was rated 1 stars for Customer service criterion in this category and it is 160 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Greentree Servicing has a higher rating than Greentree Servicing. Regarding Website criterion, consumers gave Ocwen 1.5 stars and it is 51% worse than other in category. Greentree Servicing however was rated 1.5 stars and it is 52% greater than other in category.

Ocwen and Greentree Servicing Rating Details

Customer service
1.2 (295 reviews)
1 (46 reviews)
Reviewer's quote

...just another knife in the back of a good customer like me and why is congress not checking on these sort of violators and in particular why not good ole boy Don Trump himself?..

Kenneth Q

Had a HAMP in place. Citi-MOrtgage sent back to Fannie Mae who sent to Green Tree. They never paid my bonus, changed the interest rate on mortgage, changed their name to Ditech and continued to do terrible things till they went Ch. 11 in 2/19! Now they have my money and new nefarious servicer, Loan...

Carlus
Product or Service Quality
1.1 (277 reviews)
1.1 (51 reviews)
Reviewer's quote

They accepted my payments for ALL of 2018. I have PROOF thru my bank statements that I paid AND THEY ACCEPTED PAYMENT, yet they’ve posted on credit bureaus I did not. I can PROVE fraud! They are frauds, liars and need to be brought up on RICO warrants. The liars foreclosed on my home in 2019 based...

PissedConsumer1660357

My late husband and I were buying a home in Salt Lake. The mortgage had been taken over by Green tree. The year was 2008. We paid the mortgage every month. Then on Oct 17, 2008, my husband was killed in a one vehicle rollover. I was devastated. The mortgage had already been paid for the month of...

Arjay
Website
1.5 (270 reviews)
1.5 (42 reviews)
Reviewer's quote

Today they tried to explain that my escrow had changed and that was why June wasn't paid entirely but I had no idea about this till I went to the website today. They lie and no-one can help me defeat this servicing company. I need to make yet another class action suit against them, so others don't...

Cheryl D

Released pmt from my bank then looked on website and pmt was different AGAIN! Said I owed a !late payment from 2014, when I was with CITIBANK! NO NO NO! How can they do this to me every month when my pmt is there the day before it is due??? Got to get away from these people they are scammers!!!!!!...

PissedConsumer671798

Ocwen and Greentree Servicing Pros and Cons

Pros
  • One person that tried to help me
  • Loan modification staff is competent and fair
  • Didnt
  • No problems with payments
  • This company lays to their customers
  • Terms met
Cons
  • Absolutely no customer service
  • No clear answers
  • Lost paperwork
  • Rude staff
  • Lack of customer service
  • Charges for online payment

Ocwen and Greentree Servicing Most Positive Reviews

Top rated reviews
5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

5

My experience with Green Tree (GT) has been short lived, yet with no problems even after refinancing the loan with anoth...

Ocwen and Greentree Servicing Most Critical Reviews

Lowest rated reviews
1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

1

I was unable to make my payment for one month I called and explained why I was late! The person I spoke to was understan...

Ocwen and Greentree Servicing Latest Reviews

Recent published reviews
1

I faxed over our modification packet the day after it arrived last week, and Ocwen said that the minimum days to send...

Read all 1484 reviews

I would like to apply for a loan for 3,000

Read all 800 reviews

Ocwen and Greentree Servicing Products and Services

Most reviewed product and services
  • Ocwen Mortgage (524 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)
  • Greentree Servicing Mortgage (300 reviews)
  • Greentree Servicing Loan (123 reviews)
  • Greentree Servicing Customer Care (20 reviews)