PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greentree Servicing and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greentree Servicing
Ocwen

Greentree Servicing and Ocwen Overview

Total reviews
800
1484
Company responses
1
0
Issues resolved
0
5

Ocwen was first mentioned on PissedConsumer on Sep 26, 2007 and since then this brand received 1484 reviews. It is 684 reviews more than Greentree Servicing received since Aug 21, 2007.

Greentree Servicing and Ocwen Consumer Ratings

Rank
211 out of 1292 in Loans and Mortgages category
179 out of 1292 in Loans and Mortgages category
Product or Service Quality
179 in category
183 in category
Interest Rate
184 in category
136 in category
Customer service
192 in category
170 in category

According to consumer ratings and reviews, Ocwen ranks 32 points higher in the Loans and Mortgages category than Greentree Servicing. People gave Greentree Servicing 1.1 stars for Product or Service Quality criterion in Loans and Mortgages category and it is 154 points higher than the worst rated brand in this category. At the same time, Ocwen was rated 1.1 stars for Product or Service Quality criterion in this category and it is 150 points higher than the worst rated brand in this category. If we look at Interest Rate criterion, than we see that Ocwen has a higher rating than Greentree Servicing. Regarding Customer service criterion, consumers gave Greentree Servicing 1 stars and it is 57% worse than other in category. Ocwen however was rated 1.2 stars and it is 51% worse than other in category.

Greentree Servicing and Ocwen Rating Details

Product or Service Quality
1.1 (51 reviews)
1.1 (277 reviews)
Reviewer's quote

My late husband and I were buying a home in Salt Lake. The mortgage had been taken over by Green tree. The year was 2008. We paid the mortgage every month. Then on Oct 17, 2008, my husband was killed in a one vehicle rollover. I was devastated. The mortgage had already been paid for the month of...

Arjay

was in their form of loan modification and not the governments loan mod program now some 13 years later they still report me to the credit bureaus as still being in the loan modification program and then to top it off they sold their loan to their sister company PHH mortage company and are still...

Kenneth Q
Interest Rate
1.3 (48 reviews)
1.6 (259 reviews)
Reviewer's quote

They never paid my bonus, changed the interest rate on mortgage, changed their name to Ditech and continued to do terrible things till they went Ch. 11 in 2/19! Now they have my money and new nefarious servicer, Loan Care, refuses to accept my bank statements for years of on-time payments. Saying...

Carlus

I want ALL THOSE PAYMENTS BACK WITH PENALTIES AND INTEREST ASAP!! Contact will be considered as acknowledgment of your fraudulent practices OCWEN/PHH AND I WILL EXPECT RESTITUTION IN VALUE OF HOUSE PLUS LOST PAYMENTS AND INTEREST WITHIN 30 DAYS with restitution of credit rating. ($300,000). It is...

PissedConsumer1660357
Customer service
1 (46 reviews)
1.2 (295 reviews)
Reviewer's quote

Our mortgage was originally with GMAC, in 2011 it was sold to Greentree. We pay our mortgage bi-weekly and the company we used for GMAC said they can send our payments to Greentree. Everything was set to go. First few months all was OK. I get a call from my husband saying did you pay the mortgage?...

PissedConsumer912963

...A phone call to customer service took over an hour and multiple (friendly) people before someone could input a direct draft; over a month later, the online problem still exists..

PissedConsumer1607052

Greentree Servicing and Ocwen Pros and Cons

Pros
  • No problems with payments
  • This company lays to their customers
  • Terms met
  • One person that tried to help me
  • Loan modification staff is competent and fair
  • Didnt
Cons
  • Rude staff
  • Lack of customer service
  • Charges for online payment
  • Absolutely no customer service
  • No clear answers
  • Lost paperwork

Greentree Servicing and Ocwen Most Positive Reviews

Top rated reviews
5

My experience with Green Tree (GT) has been short lived, yet with no problems even after refinancing the loan with anoth...

5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

Greentree Servicing and Ocwen Most Critical Reviews

Lowest rated reviews
1

I was unable to make my payment for one month I called and explained why I was late! The person I spoke to was understan...

1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

Greentree Servicing and Ocwen Latest Reviews

Recent published reviews

I would like to apply for a loan for 3,000

Read all 800 reviews
1

I faxed over our modification packet the day after it arrived last week, and Ocwen said that the minimum days to send...

Read all 1484 reviews

Greentree Servicing and Ocwen Products and Services

Most reviewed product and services
  • Greentree Servicing Mortgage (300 reviews)
  • Greentree Servicing Loan (123 reviews)
  • Greentree Servicing Customer Care (20 reviews)
  • Ocwen Mortgage (524 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)