PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Greentree Servicing and Ocwen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Greentree Servicing
Ocwen

Greentree Servicing and Ocwen Overview

Total reviews
800
1485
Company responses
1
0
Issues resolved
0
5

Ocwen was first mentioned on PissedConsumer on Sep 26, 2007 and since then this brand received 1485 reviews. It is 685 reviews more than Greentree Servicing received since Aug 21, 2007.

Greentree Servicing and Ocwen Consumer Ratings

Rank
216 out of 1192 in Loans and Mortgages category
183 out of 1192 in Loans and Mortgages category
Product or Service Quality
180 in category
184 in category
Interest Rate
186 in category
137 in category
Customer service
193 in category
170 in category

According to consumer ratings and reviews, Ocwen ranks 33 points higher in the Loans and Mortgages category than Greentree Servicing. People gave Greentree Servicing 1.1 stars for Product or Service Quality criterion in Loans and Mortgages category and it is 157 points higher than the worst rated brand in this category. At the same time, Ocwen was rated 1.1 stars for Product or Service Quality criterion in this category and it is 153 points higher than the worst rated brand in this category. If we look at Interest Rate criterion, than we see that Ocwen has a higher rating than Greentree Servicing. Regarding Customer service criterion, consumers gave Greentree Servicing 1 stars and it is 57% worse than other in category. Ocwen however was rated 1.2 stars and it is 50% worse than other in category.

Greentree Servicing and Ocwen Rating Details

Product or Service Quality
1.1 (51 reviews)
1.1 (277 reviews)
Reviewer's quote

...It was over 700 bty ,The entire drawn out affair was leading up to getting me to sign up for there credit repair service. I got a personal loan with no trouble from an other service..

PissedConsumer1581182

...A phone call to customer service took over an hour and multiple (friendly) people before someone could input a direct draft; over a month later, the online problem still exists..

PissedConsumer1607052
Interest Rate
1.3 (48 reviews)
1.6 (259 reviews)
Reviewer's quote

They never paid my bonus, changed the interest rate on mortgage, changed their name to Ditech and continued to do terrible things till they went Ch. 11 in 2/19! Now they have my money and new nefarious servicer, Loan Care, refuses to accept my bank statements for years of on-time payments. Saying...

Carlus

Trying to refinance and get a better interest rate and get away from ocwin , they will not send a payoff statement , i have been calling them every day for about three weeks different person and different conflicting awnseres every day it seemes we are being held hostage is there any help out there...

PissedConsumer1646220
Customer service
1 (46 reviews)
1.2 (295 reviews)
Reviewer's quote

...Waiting for reassesment of bill, they hurt my credit rating, and customer service was no help. They all read a script and dont help you at all. They have no power to help and dont care, I have never made a late payment and I am furious of how this was handled...

PissedConsumer665908

...Poor communication, poor customer service and they really , really don't care about the customer , their most concern seems to be what extra fees they can get from you or how they can force you into foreclosure..

DORIS B

Greentree Servicing and Ocwen Pros and Cons

Pros
  • No problems with payments
  • This company lays to their customers
  • Terms met
  • One person that tried to help me
  • Loan modification staff is competent and fair
  • Didnt
Cons
  • Rude staff
  • Lack of customer service
  • Charges for online payment
  • Absolutely no customer service
  • No clear answers
  • Lost paperwork

Greentree Servicing and Ocwen Most Positive Reviews

Top rated reviews
5

My experience with Green Tree (GT) has been short lived, yet with no problems even after refinancing the loan with anoth...

5

I have grew up in my home for 37yrs, since my parents passed away i own it for 12yrs, I recently contacted Ocwen to...

Greentree Servicing and Ocwen Most Critical Reviews

Lowest rated reviews
1

I was unable to make my payment for one month I called and explained why I was late! The person I spoke to was understan...

1

The mortgage company completed the necessary inspection and was to release the money to the builder to complete the buil...

Greentree Servicing and Ocwen Latest Reviews

Recent published reviews

I would like to apply for a loan for 3,000

Read all 800 reviews

I NEED THE PHONE # AND FAX NUMER FOR:
OCWEN LOAN SERVICING ISAOA
PO BOX 6723 , SPRINGFIELD,OH,45501

Read all 1485 reviews

Greentree Servicing and Ocwen Products and Services

Most reviewed product and services
  • Greentree Servicing Mortgage (300 reviews)
  • Greentree Servicing Loan (123 reviews)
  • Greentree Servicing Customer Care (20 reviews)
  • Ocwen Mortgage (524 reviews)
  • Ocwen Loan (210 reviews)
  • Ocwen Loan Modification (161 reviews)