Start a new comparison
Delete

Greentree Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 791 TOTAL REVIEWS
  • $202.7M CLAIMED LOSSES
  • $1.2M AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • No problems with payments 4
  • Terms met 2
  • This company lays to their customers 2

Customers don't like

  • Lack of customer service24
  • Rude staff18
  • Delays in response9
  • Charges for online payment7
  • Unethical5
Delete

Nelnet

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 164 TOTAL REVIEWS
  • $790K CLAIMED LOSSES
  • $16.2K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Customer service 1
  • Easy to understand 1
  • Helpfulness 1
  • Quickness 1
  • Some customer service persons were good to deal with 1

Customers don't like

  • Inconsistent answers to questions7
  • Harassment6
  • Hiding of information5
  • Poor customer service5
  • Lack of customer service5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.